Volunteer Services Lead – Training, Recruitment & Experience

IWT PHU Single Corporate Service; Portsmouth; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

On-site Nursery

Beach Hut access

Wellness Centre facilities

Staff networks: LGBTQ, Race Equality,

Job summary

IWT PHU Single Corporate Service is seeking a professional administrator to support the Voluntary Services Manager in developing and coordinating a robust volunteering programme across the NHS organisations.

You will manage induction, training, recruitment and recognition of volunteers, ensuring robust procedures and effective volunteer engagement across multi-site locations. This fixed-term role supports a 37.5-hour week and maternity cover arrangements.

Qualifications

• NVQ4 in Administration or equivalent level knowledge and experience.
• ECDL (European Computer Driving License) or equivalent qualification.
• Evidence of continuing professional and personal development.
• Certificate in Personnel Practice or equivalent qualification or experience.

Responsibilities

• Manage induction and on-the-job training for volunteers.
• Ensure volunteers feel valued and review retention.
• Recruitment procedures for volunteers within the Trust and charity partners.
• Coordinate collection of patient feedback via surveys by patient experience volunteers.
• Handle applications for current vacancies and respond to new requests for voluntary help.
• Supervise the Voluntary Services team and office and deputise for the manager when required.

Skills

Advanced IT skills

Advanced admin procedures

Organisational skills

Volunteer management

Education

NVQ4 in Administration or equivalent

ECDL or equivalent qualification

Certificate in Personnel Practice or equivalent

Tools

Microsoft Office

Job description

IWT PHU Single Corporate Service is seeking a professional administrator to support the Voluntary Services Manager in developing and coordinating a robust volunteering programme across the NHS organisations.

You will manage induction, training, recruitment and recognition of volunteers, ensuring robust procedures and effective volunteer engagement across multi-site locations. This fixed-term role supports a 37.5-hour week and maternity cover arrangements.