Volunteer Retail Assistant

Hewett Recruitment; Kidderminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established charity is seeking Volunteer Retail Assistants to support their shops in the local community. This role offers a unique opportunity to gain valuable experience while contributing to a meaningful cause. Volunteers will engage with customers, assist in shop operations, and help create a welcoming atmosphere. No prior retail experience is necessary—just a positive attitude and a desire to help others. Join a friendly team, receive training, and enjoy volunteer perks while making a real difference in the lives of local families in need.

Benefits

Volunteer discounts in KEMP shops

Eligibility for Blue Light Card

Invitations to social events

Ongoing support from experienced staff

Role-specific training

Qualifications

• Friendly and approachable individuals willing to learn.
• Physically able to stand for a few hours.

Responsibilities

• Serve customers and provide excellent service.
• Sort and display donated stock effectively.
• Maintain a clean and welcoming shop environment.

Skills

Customer Service

Teamwork

Reliability

Positive Attitude

Job description

Volunteer Retail Assistant

Volunteer in a KEMP Hospice Shop - Build Confidence, Gain Experience, and Make a Difference

KEMP Hospice is looking for Volunteer Retail Assistants to support their charity shops in Bewdley, Stourport and Kidderminster. They're seeking friendly and reliable volunteers to join their welcoming shop teams and help raise vital funds for hospice care in the local community. No retail experience is needed - just a positive attitude and willingness to help.

Whether you're retired, working part-time, a student, or currently not in work or education, this is a fantastic opportunity to gain experience, meet new people, and give something back.

About the Volunteer Retail Assistant Role:

Volunteers play a key part in the day-to-day running of KEMP's shops, helping to create a warm and positive experience for customers. Tasks can be tailored to suit your interests and might include:

1. Serving customers on the till and delivering great service
2. Sorting and displaying donated stock
3. Helping with merchandising and shop displays
4. Keeping the shop clean, tidy and welcoming
5. Supporting with backroom organisation and donation processing

What KEMP looks for:

1. Friendly, approachable and respectful individuals
2. Physically able to be on your feet for a few hours
3. Reliable and happy to commit to a regular shift (usually 2-3 hours)
4. Willing to learn and keen to make a positive contribution

In return, volunteers receive:

1. A full induction and role-specific training
2. Ongoing support from experienced staff
3. Volunteer discounts in KEMP shops
4. Eligibility to apply for a Blue Light Card
5. Invitations to social events and regular updates from the hospice
6. A real sense of fulfilment from supporting local families in need

Interested?

If you or someone you know would like to get involved, KEMP Hospice would love to hear from you.

To find out more or to register your interest, please apply through the advert and someone from KEMP will be in touch. Or to find out more, please contact [e-mail].