Volunteer Coordinator

Dogs Trust Company Limited; Lancing; On-site; GBP 24,000 - 29,000; Full time

Job summary

Dogs Trust Company Limited, Shoreham by Sea, is seeking a Volunteer Coordinator to recruit, induct and support our volunteers across the rehoming centre. The role focuses on welcoming volunteers, managing records, and building relationships with staff to ensure a great volunteer experience.

This fixed-term contract runs from 7 October 2026 to 7 November 2027 and requires strong customer care and leadership skills, with the ability to engage large groups and work effectively within our teams.

Qualifications

• Experience in customer care and understanding of volunteer roles.
• Excellent written and verbal communication skills.
• Strong leadership with ability to engage large groups.

Responsibilities

• Recruit and induct volunteers, from advertising opportunities to delivering welcoming induction sessions at the centre.
• Be the key point of contact for volunteers in the centre, supporting them with their roles and ensuring they get the most out of the opportunity.
• Administrate volunteer records, ensuring efficient, legally compliant record keeping of volunteering activity.
• Build relationships with staff across the centre, the Volunteering Development team and the wider organisation to ensure volunteers have an excellent experience.

Job description

Volunteer Coordinator

Application Deadline: 18 September 2026

Department: Rehoming

Employment Type: Fixed Term - Full Time

Location: Shoreham by Sea

Compensation: £26,500 per year + benefits

Description

Are you an organised, positive person who is passionate about the impact volunteers can have?

We're looking for a Volunteer Coordinator to coordinate and manage the recruitment, induction and support of our amazing volunteers, who generously donate their time and skills to support our rehoming centre teams.

This is a fixed term contract between 7 October 2026 to 7 November 2027.

What does this role do?

As Volunteer Coordinator, you’ll:

• recruit and induct volunteers, from advertising opportunities to delivering welcoming induction sessions at the centre,
• be the key point of contact for volunteers in the centre, supporting them with their roles and ensuring they get the most out of the opportunity,
• administrate volunteer records, ensuring there is efficient, legally compliant record keeping of volunteering activity,
• build relationships with staff across the centre, the Volunteering Development team and the wider organisation to ensure our volunteers have an excellent experience.

Could this be you?

To be successful in this role, you'll have experience of customer care and an understanding of the role of volunteers in an organisation, including their integration, management and motivation. You'll have excellent communication skills, both written and verbal, and strong leadership skills with ability to engage and work effectively with large groups of people with varying backgrounds and skill levels. You will also have a positive attitude, methodical approach to work with the ability to work under your own initiative.

What does this team do?

Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn’t be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.