Dog Welfare Assistant

Dogs Trust Company Limited; Cardiff; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

Dogs Trust in Cardiff is seeking a Dog Welfare Assistant to provide daily care and enrichment for dogs in the rehoming centre, helping them prepare for their forever homes.

You will educate potential owners and visitors on dog care, welfare, and safety, while delivering outstanding service in a busy community centre. A full, manual driving licence is essential for this role.

Qualifications

• Excellent communication skills and empathy towards people and animals.
• Experience in working with or handling dogs; knowledge of basic behaviour and health issues.

Responsibilities

• Provide daily care to dogs in the rehoming centre following Dogs Trust's code of practice and health and safety guidelines.
• Educate potential new owners and the public on dog care and welfare.
• Deliver excellent customer service to visitors to the centre.

Skills

Communication

Empathy

Teamwork

Dog handling experience

Energetic and positive attitude

Job description

Dog Welfare Assistant

Application Deadline: 25 September 2026

Department: Rehoming

Employment Type: Permanent - Full Time

Location: Cardiff

Compensation: £25,250 per year + benefits

Description

Have you always had an itch to scratch when it comes to helping dogs? We're looking for someone with a commitment to animal welfare to join the team in our busy rehoming centre.

Dog Welfare Assistants are the backbone of our centres, as they care for our four-legged friends every day. We're looking for someone who can provide our dogs with the highest level of care and enrichment, as they prepare for their forever home.

What does this role do?

As Dog Welfare Assistant, you'll:

• provide daily care to the dogs in the rehoming centre, working to Dogs Trust's code of practice and Health and Safety guidelines,
• educate potential new owners and the general public on the care and welfare of their dogs,
• deliver excellent customer service to all visitors to the centre.

Could this be you?

The successful candidate will be an excellent communicator with the ability to show empathy to both people and animals. A strong team player, you'll have lots of energy and a positive upbeat attitude. Experienced in working with or handling dogs, you'll be knowledgeable in basic behaviour and health issues and, above all, be committed to the aims and objectives of Dogs Trust. A full, manual driving licence is also essential, as driving will be a part of the role.

Interviews are provisionally scheduled for week commencing 28th September at Cardiff Rehoming Centre.

What does this team do?

Our rehoming centres house thousands of dogs each year until they can find a loving new home and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing the very best in customer service.