Volunteer & Community Engagement Manager

National Trust for Places of Historic Interest or Natural Beauty; Bridgnorth; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust for Places of Historic Interest or Natural Beauty is seeking a Community, Participation and Volunteering Manager for the South Shropshire and Kinver Edge portfolio. You will support volunteer managers to improve the volunteer experience and broaden engagement with communities, working with property colleagues to grow the volunteering offer.

The role reports to the General Manager and involves leading a flexible, inclusive environment for volunteers, coaching staff, and developing

Qualifications

• Experience of community work.
• Excellent communication and facilitation skills, including public-facing engagement.
• Proven ability to collaborate with diverse stakeholders (community groups, academics, local authorities, arts/cultural orgs, health initiatives).
• Ability to work independently and as part of a team, building productive relationships.
• Experience tracking, monitoring and reconciling budgets responsibly.
• Strong IT competency for reporting, record-keeping, finance management and communication.

Responsibilities

• Strategically plan, implement, evolve and support portfolio volunteer managers in leading volunteering within their departments.
• Coach colleagues to increase confidence and capability and create a positive, flexible, and inclusive volunteer environment.
• Support the Nature Restoration and Access portfolio through existing partners and new community links.
• Support the General Manager to develop an inclusive culture and embed the ‘Everyone Welcome’ value within the portfolio leadership team.

Skills

Community engagement

Communication

Stakeholder management

Independent and team work

Budget tracking & reconciliation

IT reporting & finance tools

Job description

National Trust for Places of Historic Interest or Natural Beauty is seeking a Community, Participation and Volunteering Manager for the South Shropshire and Kinver Edge portfolio. You will support volunteer managers to improve the volunteer experience and broaden engagement with communities, working with property colleagues to grow the volunteering offer.

The role reports to the General Manager and involves leading a flexible, inclusive environment for volunteers, coaching staff, and developing