Volkswagen Parts Advisor Apprentice - Volkswagen Exeter

LinkedIn - Jobboard; Exeter; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading automotive group for a Parts Advisor Apprenticeship in Exeter. This opportunity promises extensive training, including level 2 certifications and hands-on experience in a vibrant work environment. Ideal candidates are enthusiastic team players with strong communication skills, ready to embark on a long-term career with growth potential.

Benefits

Access to state-of-the-art training centre

Dedicated mentorship program

Qualifications

• Eager to learn and team player.
• Strong communication and customer-focused skills.

Responsibilities

• Provide customer advice on vehicle issues.
• Manage stock of vehicle parts and accessories.
• Organize stock room and maintain inventory.

Skills

Communication

Methodical approach

Detail-oriented

IT literacy

Education

Level 2 Customer Service Practitioner Standard

Job description

Join to apply for the Volkswagen Parts Advisor Apprentice - Volkswagen Exeter role at Group 1 Automotive UK

Throughout Volkswagen, we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, and our distribution and support services are world-class, utilizing some of the most technologically advanced resources in the industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting opportunity to receive formal qualifications through extensive product training while in full-time employment at one of our retailers.

Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, KODA, Volkswagen, TPS, Volkswagen Group Paint and Body, and Volkswagen Commercial Vehicles. Our network of retailers spans the UK, offering a wide range of career opportunities.

Upon completing your apprenticeship, you will have the opportunity to further your learning and career. The earning potential for a Parts Assistant exceeds £20,000, with potential for advancement into team leadership, management roles within the retail network, or positions at our Head Office in Milton Keynes.

The Parts Department is central to our operations. Our Parts Advisors manage stock control of vehicle parts and accessories, including ordering, selling, and ensuring that our workshop team has the necessary parts to complete their tasks.

Your daily duties may include:

1. Providing advice to customers regarding vehicle issues
2. Taking sales orders face-to-face and over the phone
3. Managing stock for vehicle parts and accessories
4. Maintaining an organized stock room
5. Raising invoices for parts sold
6. Liaising with internal teams to ensure correct stock levels

We seek candidates who are methodical, detail-oriented, and possess excellent communication skills. IT literacy is also important, though full training will be provided.

About you:

• Enthusiastic and eager to learn
• Team player
• Strong communicator
• Customer-focused

We are looking for a hardworking individual eager to start a long-term career with excellent earning and progression opportunities after completing the apprenticeship.

Training combines virtual classroom learning and face-to-face sessions at our state-of-the-art training centre. Our trainers will guide you through e-learning, classroom, and practical training. A dedicated mentor will support your ongoing learning and application of skills at the Volkswagen Group National Learning Centre.

Upon successful completion of the one-year programme, you will receive:

• Level 2 Customer Service Practitioner Standard
• Brand-specific certifications

The working hours are Monday to Friday, 08:30 to 17:30, with possible Saturday work or shifts. The exact schedule will be confirmed upon application.