Voids Supervisor – Fast-Track Housing Refurbishments

ENGINEERINGUK; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Generous holiday entitlement

Job summary

Wates Group in Birmingham, UK is seeking a Voids Supervisor to lead void refurbishment across housing stock. You will oversee end-to-end voids, supervise trades, and ensure quality, safety, and on-time delivery. A strong trade background and SSSTS are essential, with NVQ2 desirable.

You will manage KPIs, budgets, and contractor performance, liaise with housing teams, and drive continuous improvement. This permanent, full-time role offers a path for career progression and a competitive package.

Qualifications

• SSSTS (Site Supervisor Safety Training Scheme) - essential.
• NVQ Level 2 in a relevant trade (desirable).
• Proven experience supervising voids, planned works, repairs, or maintenance programmes within social housing or a similar environment.
• Strong understanding of void property processes, lettable standards, and refurbishment works.
• Ability to manage multiple properties, priorities, and workloads independently.

Responsibilities

• Taking full responsibility for a designated geographical patch, ensuring void properties are delivered on time, within budget, and to the required quality standards.
• Managing the end-to-end voids process, from property inspection and scoping through to completion and handover.
• Supervising operatives and subcontractors across various trades, driving productivity, quality workmanship, and timely delivery.
• Conducting pre- and post-void inspections, identifying required works and ensuring accurate specifications are produced.
• Carrying out quality checks and sign-offs to ensure properties meet lettable standards and client requirements.
• Monitoring and enforcing health & safety compliance across all void properties and work sites.
• Managing void turnaround times, performance targets, and budgets to maximise efficiency and customer satisfaction.
• Handling escalations and queries professionally, working collaboratively to achieve positive outcomes.
• Liaising with housing teams, planners, contractors, and internal stakeholders to ensure smooth property handovers.
• Supporting continuous improvement initiatives and identifying opportunities to enhance service delivery and performance.

Skills

SSSTS

Trade background

Multi-trade knowledge

Communication skills

Driving licence

Education

NVQ Level 2 in a relevant trade

Job description

Wates Group in Birmingham, UK is seeking a Voids Supervisor to lead void refurbishment across housing stock. You will oversee end-to-end voids, supervise trades, and ensure quality, safety, and on-time delivery. A strong trade background and SSSTS are essential, with NVQ2 desirable.

You will manage KPIs, budgets, and contractor performance, liaise with housing teams, and drive continuous improvement. This permanent, full-time role offers a path for career progression and a competitive package.