Voids Supervisor: Patch Lead for Fast Refurbishment Projects

WATES; Redditch; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Generous holiday entitlement

Job summary

WATES in Redditch is seeking a proactive Voids Supervisor to own a patch, overseeing void refurbishment and turnaround works across our housing stock. You will manage end-to-end voids from inspection to handover, supervising trades and ensuring properties reach lettable standards for new tenants.

The role requires SSSTS, strong trade knowledge, and the ability to manage KPIs, budgets, and contractor performance.

Qualifications

• SSSTS – essential.
• Strong trade background with multi-trade knowledge.
• NVQ Level 2 in a relevant trade (desirable).
• Experience supervising voids, repairs or maintenance in social housing.
• Understanding of void property processes and lettable standards.
• Ability to manage multiple properties and workloads independently.
• Excellent communication, organisation and stakeholder management.

Responsibilities

• Take full responsibility for a designated patch, delivering voids on time and to quality standards.
• Manage end-to-end voids process from inspection to handover.
• Supervise operatives and subcontractors across trades to drive quality and delivery.
• Conduct pre- and post-void inspections and produce accurate specifications.
• Carry out quality checks and sign-offs to meet lettable standards.
• Monitor health & safety across all sites and ensure compliance.
• Manage turnaround times, targets and budgets for efficiency.
• Handle escalations professionally and work with stakeholders to resolve issues.
• Liaise with housing teams, planners, contractors and internal teams for smooth handovers.
• Support continuous improvement and service delivery enhancements.

Skills

SSSTS

Multi-trade knowledge

Carpentry

Plumbing

Communication

Budget management

Stakeholder management

Education

NVQ Level 2 in a relevant trade

Job description

WATES in Redditch is seeking a proactive Voids Supervisor to own a patch, overseeing void refurbishment and turnaround works across our housing stock. You will manage end-to-end voids from inspection to handover, supervising trades and ensuring properties reach lettable standards for new tenants.

The role requires SSSTS, strong trade knowledge, and the ability to manage KPIs, budgets, and contractor performance.