Voids Supervisor - Derbyshire | Lead Refurbs & Turnarounds

WPS; East Midlands; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company vehicle or allowance

Pension scheme

Generous holiday entitlement

Job summary

WPS in Derbyshire is seeking a proactive Voids Supervisor to take ownership of a designated patch, overseeing refurbishment and turnaround works across our housing stock to bring homes to lettable standards.

The role requires hands‑on trade knowledge, strong project coordination, and the ability to manage multiple properties, KPIs, budgets, and contractor performance in a fast‑paced environment.

Qualifications

• SSSTS – essential.
• Strong trade background with multi‑trade knowledge.
• NVQ Level 2 in a relevant trade (desirable).
• Proven experience supervising voids, planned works, repairs, or maintenance programmes.
• Understanding void property processes, lettable standards, and refurbishment works.

Responsibilities

• Taking full responsibility for a designated geographical patch, ensuring void properties are delivered on time, within budget, and to the required quality standards.
• Managing the end‑to‑end voids process, from property inspection and scoping through to completion and handover.
• Supervising operatives and subcontractors across various trades, driving productivity, quality workmanship, and timely delivery.
• Conducting pre‑ and post‑void inspections, identifying required works and ensuring accurate specifications are produced.
• Carrying out quality checks and sign‑offs to ensure properties meet lettable standards and client requirements.
• Monitoring and enforcing health & safety compliance across all void properties and work sites.
• Managing void turnaround times, performance targets, and budgets to maximise efficiency and customer satisfaction.
• Handling escalations and queries professionally, working collaboratively to achieve positive outcomes.
• Liaising with housing teams, planners, contractors, and internal stakeholders to ensure smooth property handovers.
• Supporting continuous improvement initiatives and identifying opportunities to enhance service delivery and performance.

Skills

SSSTS

Multi-trade knowledge

Excellent communication

Organisation & planning

Stakeholder management

Full UK driving licence

Education

NVQ Level 2 in a relevant trade

Job description

WPS in Derbyshire is seeking a proactive Voids Supervisor to take ownership of a designated patch, overseeing refurbishment and turnaround works across our housing stock to bring homes to lettable standards.

The role requires hands‑on trade knowledge, strong project coordination, and the ability to manage multiple properties, KPIs, budgets, and contractor performance in a fast‑paced environment.