Voids & Repairs Manager

Portsmouth; Portsmouth; On-site; GBP 60,000 - 90,000; Full time

Job summary

Portsmouth City Council is seeking a forward-thinking leader to head the voids team within a Council office. You will manage, train and review performance to meet NEC-based voids contracts, ensuring proper survey work and timely repairs that keep our housing stock fit for purpose.

You will guide surveyors, issue specifications, and manage contractor activities. The role requires experience in repairing/void contracts, building construction knowledge, and strong stakeholder communication to

Qualifications

• Experience managing repair or void contracts.
• Qualification in construction or related field preferred, CIH status or progression toward it.
• Knowledge of building construction technology and building pathology.
• Familiarity with Decent Homes Standard and HHSRS in practice.
• Understanding Energy Performance Certificates and MEES.
• Experience with contract management and payments to contractors.
• Ability to coach and develop staff and manage interdepartmental relationships.
• Knowledge of social housing consumer standards and related legislation.

Responsibilities

• Lead, manage and train a voids team of surveyors across Portsmouth sites.
• Oversee surveying of assets, defect diagnosis, and recommend work options.
• Issue specifications, classify void categories, and manage contracts and payments.
• Maintain customer service standards and liaise with other services and clients.
• Monitor service performance, KPIs, and data accuracy from stock and voids data.
• Ensure compliance with CDM Regulations and asbestos regulations.

Skills

Contract management

NEC contracts

Budget management

Stock condition surveys

EPC/HHSRS knowledge

Building construction knowledge

Leadership & coaching

Stakeholder engagement

Data analysis with Excel

Health & safety compliance

Education

CIH member status / Level 4-5 repairs qualification

Job description

Portsmouth City Council is seeking a forward-thinking leader to head the voids team within a Council office. You will manage, train and review performance to meet NEC-based voids contracts, ensuring proper survey work and timely repairs that keep our housing stock fit for purpose.

You will guide surveyors, issue specifications, and manage contractor activities. The role requires experience in repairing/void contracts, building construction knowledge, and strong stakeholder communication to