Voids Operations Coordinator

WATES; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Wates is hiring a Voids Administrator in Minworth, Birmingham, for a full-time permanent role. You will provide administrative support to supervisors and contractors, coordinate works, and manage documentation to ensure void properties are completed safely and to client standards.

You'll liaise with clients and internal teams, prepare orders for sub-contractors, and help produce weekly status reports while maintaining spreadsheets and cost trackers. DBS checks may be required.

Qualifications

• Proficiency in Microsoft Office, especially Excel (formulas knowledge will be tested).
• Strong verbal and written communication skills.
• Commercial awareness and understanding of NHF schedules.

Responsibilities

• Provide administrative support to supervisors and contractors
• Ensure jobs are completed on time and in line with client guidelines
• Gather and manage Health & Safety documentation
• Prepare and distribute relevant paperwork/orders to sub-contractors
• Attend client meetings and resolve issues confidently
• Advise sub-contractors on company policies and procedures
• Respond to variation requests in line with client protocols
• Produce weekly job status reports and follow up on incomplete tasks
• Maintain and update spreadsheets, cost trackers, and client reports
• Review and sign off sub-contractor invoices; resolve queries with the commercial team

Skills

Microsoft Office

Excel

Communication

Customer-focused

Team player

Attention to detail

NHF schedules

Job description

Wates is hiring a Voids Administrator in Minworth, Birmingham, for a full-time permanent role. You will provide administrative support to supervisors and contractors, coordinate works, and manage documentation to ensure void properties are completed safely and to client standards.

You'll liaise with clients and internal teams, prepare orders for sub-contractors, and help produce weekly status reports while maintaining spreadsheets and cost trackers. DBS checks may be required.