Voids and Responsive Repairs Officer

East Midlands Councils/East Midlands Jobs; Melton Mowbray; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Flexi time with no core hours

Local Authority Pension Scheme

Home working / agile working

Job summary

Melton Borough Council is seeking a Voids and Responsive Repairs Officer to join the Housing Assets Team. You will carry out inspections, respond to customer reports and ensure homes meet the required standards.

You will directly support the Repairs and Voids Manager and contribute to continuous improvement of the council’s repairs service, delivery arrangements, and related projects and programmes of work. Flexible working and development opportunities are available.

Responsibilities

• Carry out inspections and respond to customer reports to ensure homes meet the required standard.
• Support the Repairs and Voids Manager and contribute to projects and programmes of work.
• Assist continuous improvement of the Council’s repairs service and delivery arrangements.

Job description

There is never a dull moment in Local Government and certainly not in housing. This is an opportunity to join the Housing Assets Team a voids and responsive repairs officer, staying true to our mission of Helping People, Shaping Places. With our C1 grading from the Regulator of Social Housing in September 2026. We have confidence in our journey so far and in the plans, we have to enter the next chapter for housing at Melton Borough Council.

As part of our Housing Asset Team, the role will directly support the Repairs and Void Manager. You will complete inspections and respond to customer reports ensuring homes meet the required standard. All part of our continuous improvement of the Council’s repairs service, and associated delivery arrangements, projects and programmes of work.

About Us

Melton resides in the beautiful Leicestershire countryside. Its town centre Melton Mowbray, is a quintessential English market town built on a strong tradition of farming. Renowned for its fine food and drink, the borough has become the centre of excellence for local food producers. The town itself is steeped in history and together with the surrounding area has much to offer all those that choose to live, work or visit here.

At Melton Borough Council, we are firmly committed to promoting a vibrant and sustainable economy, focused on growth and prosperity. Working for us, you will find a great sense of community in which we work together towards achieving the council’s shared objectives and which ensures our customers are at the heart of everything we do. You’ll also enjoy an excellent range of benefits and family friendly working policies. These include flexi time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.

Additional information

If you would like an informal chat, please do not hesitate to get in touch with:

Darren Bates - Repairs and Voids Manager

Email:

Closing Date: 12 Noon 26th October 2026 *

Interview Date: 5th November 2026.

*We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your application as soon as possible so that you can be considered for this role.

Melton Borough Council is committed to offering a guaranteed interview scheme for applicants that meet the essential criteria for a job profile and who:

• Declare themselves to have a disability covered by the definition outlined within the Equality Act 2010
• Are considered to be a care leaver
• Are a veteran or reservist

To find out more and to see if you may qualify, please read our