Voice & Unified Communications Engineer

Squire Patton Boggs; Birmingham; On-site; GBP 60,000 - 85,000; Full time

Job summary

Squire Patton Boggs is seeking a Voice & Unified Communications Engineer to join the Network Communications team. The role supports global communications platforms and helps shape future development, with bases in Birmingham, Leeds or Manchester offices.

You will maintain and enhance a complex environment spanning telephony, collaboration and UC platforms, collaborating with colleagues across the firm to deliver secure, high-performing solutions on an international scale.

Qualifications

• Deep experience across voice, telephony and unified communications technologies.
• Proven ability to operate in a global, professional services environment.
• Strong problem-solving and service-focused mindset.

Responsibilities

• Maintain and enhance global telephony, collaboration and UC platforms.
• Drive platform improvements and support major technology projects.
• Collaborate with colleagues across offices to influence technology strategy.
• Deliver secure, resilient and high-performing communication solutions.

Skills

Voice & UC expertise

Stakeholder communication

Tools

Mitel

Microsoft Teams

Cisco collaboration

Job description

Description

Our Technology team is integral to delivering the infrastructure and services that enable our lawyers and business services professionals to operate seamlessly across the globe. We are now seeking a Voice & Unified Communications Engineer to join our Network Communications team, supporting the firm's global communications platforms and helping to shape their future development.

The successful candidate can be based in any of our Birmingham, Leeds, or Manchester offices.

Our Firm

Squire Patton Boggs is one of the world's strongest integrated law firms, committed to providing insight at the point where law, business and government meet. We deliver commercially focused business solutions to a diverse mix of clients, from long-established leading corporations to emerging businesses, start-up visionaries and sovereign nations.

With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America. In the UK, we have offices in Birmingham, Manchester, Leeds and London.

The firm is committed to promoting a collaborative and supportive working environment. Embedded by local champions in each of our UK offices, our well-regarded family and carer, wellbeing and workplace culture and development programmes provide a variety of flexible working options to support individuals' life journeys, helping our people pursue their personal and professional goals.

Our Opportunity

In this role, you will be responsible for maintaining and enhancing a complex global environment spanning telephony, collaboration and unified communications platforms. From supporting business-critical voice services and driving platform improvements to contributing to major technology projects and future UC initiatives, this is an opportunity to work on a truly international scale.

You will collaborate with colleagues across the firm, influence technology strategy, and help deliver secure, resilient and high-performing communication solutions that support a leading global law firm.

You

You will be a technically strong and commercially minded communications professional with deep experience across voice, telephony and unified communications technologies. You will bring proven expertise in platforms such as Mitel, Microsoft Teams and Cisco collaboration solutions, alongside a strong understanding of networking, cloud technologies and VoIP infrastructure.

Equally comfortable resolving complex technical issues and leading improvement initiatives, you will be a proactive problem-solver who thrives in a fast-paced, service-focused environment. With excellent communication skills, a collaborative approach and a genuine enthusiasm for technology, you build strong relationships with stakeholders at all levels and take ownership of delivering exceptional service.

Experience within a law firm or professional services environment would be particularly advantageous.

We are an inclusive employer and aim to ensure our workforce is representative of our society. We welcome applications regardless of age, neurodiversity, disability, family or parental status, race, religion, ethnicity, sexual orientation, or gender identity and expression or other legally protected characteristics. We will make reasonable adjustments and adaptions to our recruitment process to ensure it is inclusive for anyone who wishes to apply.