VodafoneThree - Training and Controls Manager

VodafoneThree; Newbury; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Excellent salary

Performance bonuses

28 days off plus bank holidays

Paid time for charity work

Personalized benefits packages

Job summary

A leading telecommunications company is seeking a candidate for a pivotal role focused on risk and compliance. You will shape governance and culture while leading training programs to enhance compliance practices across the organization. The ideal candidate will possess strong skills in risk management and governance, as well as experience in developing engaging training content. This role offers a great salary and benefits, along with a hybrid work environment between Newbury and London.

Qualifications

• Experience in risk, compliance, governance, or similar roles.
• Strong grasp of compliance frameworks and regulatory obligations.
• Skilled at planning and evaluating large-scale training programs.

Responsibilities

• Lead the lifecycle of the 'Doing What's Right' training program.
• Refresh content to align training with modern learning practices.
• Own the annual Risk & Compliance planning process.
• Publish the Annual Compliance Plan and act as a partner to teams.
• Create and deliver a year-round Communications Plan.
• Produce regular updates on compliance systems and performance.
• Transform the compliance campaign into creative strategies.
• Support teams with compliance-related business continuity.
• Prepare submissions for Capex budgets.

Skills

Risk management

Compliance frameworks

Governance principles

Training evaluation

Communication skills

Stakeholder management

Operational excellence

Process improvement

Strategic communications

Growth mindset

Job description

Location: Newbury OR London + Hybrid

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.

What You’ll Do

You’ll step into a career‑defining role at a moment where the ground is shifting in the best possible way. As Vodafone and Three join forces to build the UK’s biggest, best mobile network, you’ll shape how our people understand risk, compliance, and doing what’s right. You’ll help define our culture, strengthen governance, and create experiences that keep every colleague informed, engaged, and empowered to make great decisions. This is your opportunity to leave a legacy in a brand‑new organisation built for the future.

• Lead the entire lifecycle of our “Doing What’s Right” mandatory training programme scheduling, tracking, improving, and future‑proofing it using the best technologies and learning practices
• Refresh content and delivery approaches to make training more engaging, accessible, and aligned to how people learn today
• Own and coordinate the annual Risk & Compliance planning process and ensure it stays strategic, risk‑informed, and fully embedded across functions
• Publish the Annual Compliance Plan and act as a trusted partner to leaders and teams across VodafoneThree
• Create and deliver a year‑round Communications Plan - shaping timelines, templates, tone of voice, and quality standards
• Produce regular updates on our Engage and heritage systems, plus an end‑of‑year All Hands video celebrating achievements and showcasing key KPIs
• Lead the transformation of our Compliants campaign into a new, creative strategy that inspires safe risk‑taking, working with an external agency from concept to rollout
• Support teams with compliance‑related business continuity, budget tracking, reporting, and the risk & compliance records management strategy
• Partner with senior leaders to prepare and justify submissions for Capex budgets and follow‑up business cases

Who You Are

• You’ll bring experience in risk, compliance, governance, or similar roles within regulated industries
• You have a strong grasp of compliance frameworks, governance principles, and regulatory obligations
• You’re skilled at planning, commissioning, and evaluating large‑scale training—including e‑learning and LMS management
• You simplify complex topics and communicate clearly across audiences, channels, and levels
• You partner confidently with leaders and stakeholders, influencing decisions and embedding best practice
• You’re comfortable challenging assumptions and strengthening governance through informed, constructive challenge
• You’re passionate about operational excellence and process improvement, using research and colleague feedback to remove pain points
• You design and deliver strategic communications that help people self‑serve and stay engaged
• You have a growth mindset—curious, collaborative, inclusive, and quick to adapt to change
• You take ownership, deliver at pace, and stay focused on long‑term vision while managing day‑to‑day detail
• You enjoy connecting with others, encouraging ideas, supporting innovation, and executing plans efficiently

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What We Offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top‑notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree