VodafoneThree - Personnel Assurance Support

Vodafone; Farnborough; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

Pension plan

Generous holiday entitlement

Employee discounts

Job summary

Vodafone Group Plc in Farnborough (hybrid) is seeking a Security Vetting Coordinator to manage DV vetting for VBSE staff, customers and contractors. The role combines office and field engagement, with travel to customer sites.

You’ll coordinate processes, maintain GDPR-compliant records and train teams on security requirements. Ideal candidates will demonstrate experience in vetting management, stakeholder engagement, and delivering compliant reporting.

Qualifications

• Must be able to attain and hold DV vetting status.
• Knowledge of managing vetting processes and security clearances in a customer-facing team; ability to manage, report, and guide.
• Understanding of contractual vetting requirements and experience managing stakeholders across organisations.
• Securely manage databases/records with GDPR guidance; provide reporting for reviews and audits.

Responsibilities

• Coordinate and manage all vetting requirements and service agreements for VBSE staff, customers and 3rd party contractors.
• Monitor and escalate vetting applications with Vodafone UK vetting; act as the point of contact for clearance matters.
• Write/review LWIs and provide training to ensure compliance with security obligations; monthly reporting to VBSE management.
• Run SQEP processes including vetting letters, joiners/leavers/movers requests and SAP-related tasks.
• Maintain compliance and drive SLA adherence; support security delivery and wider VBSE team.

Skills

DV vetting

Vetting processes

Stakeholder management

GDPR compliance

Job description

Location

Farnborough with travel to customer sites \+ Hybrid

Salary

Excellent basic salary plus bonus and Vodafone benefits

Working Hours

Full time 37.5 hours per week – Monday to Friday

Security Clearance

This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance.

Hybrid Working

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

What you’ll do

Vodafone Business Security Enhanced (VBSE) is dedicated to protecting, its employees and customers. In support of this it’s essential that we provide a consistent approach to information security is across the whole of Vodafone Business.

VBSE collaborate with a wide range of stakeholders at all levels across Vodafone, Partners and Customers. Working collaboratively to ensure the design, delivery, security, reliability and availability of our services and align to local and Group wide policy

Role purpose/context: Co-ordinating and managing all vetting requirements and contractual service agreements for all VBSE staff, Account customers and 3rd party contractors.

• Monitor andescalate applications through a close liaison with Vodafone UK vetting, acting as the point of contact for all clearance matters relating to VBSE staff, customers and suppliers, ensuring legal compliance, specifically DPA in regard to personal information.
• Write/review LWIs/processes and provide training to ensure adherence to compliance relating to all PerSec and Security relevant contractual obligations with Monthly reporting to VBSE Management and Service Management
• Run the Suitable Qualified & Experienced Person (SQEP) customer process which includes the management of: VF Vetting letter agreement, Joiners/Leavers/Movers process, Requests for customer SAP,
• Baseline Security Verification Process (BSVR) process, All Vetting requests, Authorised Signatory List, SQEP form process, Supplier training, Auditing of Gold Laptops and IT access, Internal stakeholder management (PMO/Service/CASM) Reporting, Maintain & Achieve compliance as measured by customer, Driving SLA compliance and minimise service credits.
• Support Security delivery Team and wider VBSE team with security related tasks as required.

Who you are

• Must be able to attain and hold DV vetting status.
• Demonstrate knowledge of managing vetting processes and security clearances within a customer-facing team. Ability to personally manage processes, compile and submit reports and offer guidance.
• Good understanding of current contractual vetting and clearance requirements and experience of managing stakeholders across multiple organisations. Ability to build a trust relationship.
• Manage & Maintain Database/Records securely and using GDPR guidance. Provide accurate reporting on status, risks and issues, and provide evidence for Internal and External reviews & Audits.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree

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