VodafoneThree - Network Engineer

Vodafone; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Excellent pay and bonus

Up to 28 days holiday + bank holidays

Charity time off

Job summary

Vodafone in the United Kingdom is seeking a Network Engineer to manage Cisco LAN/WLAN environments from a home-based setup. The role requires SC clearance or eligibility and may involve travel to Midlands and southern UK sites on an ad-hoc basis.

Expect a permanent, full-time position with a strong bonus and comprehensive Vodafone benefits. You will handle incident management, daily project activities, and ensure performance targets and SLAs are met while maintaining site documentation and

Qualifications

• Extensive experience with Cisco LAN and Wireless LAN technologies.
• Experience in configuring networks in a managed data-networking environment, ideally coupled with a networking qualification.
• Holds valid SC Clearance, or must be SC clearable; role requires security vetting.

Responsibilities

• Assure/ Incident Management of Cisco Managed LAN and WLAN
• Management of day-to-day project and provide activities
• Achieve agreed performance levels in line with business targets, customer requirements and SLAs
• Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLAs are not breached
• Maintenance of site documentation
• Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues on a day to day basis
• Attend and repair customer faults within agreed timescales
• Role is predominantly remote based, however there will be the requirement to travel to customer sites in and around the Midlands and South of the UK on an adhoc basis, whilst also working on a standby rota
• once fully up to speed in the role.

Skills

Cisco LAN

Wireless LAN

IP addressing

Networking

SC Clearance

Job description

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Business Area: Local Vodafone Business Unit

Posting Country: United Kingdom

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location

Customer Location - West Midlands

Salary

Excellent basic salary plus bonus and Vodafone benefits

Working hours

Full time 37.5 hours per week – Monday to Friday

Security Clearance

This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance.

Homebased

Our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.

To provide a professional level engineering serviceon bothassure (Faults) and provide (MACD’s) activities for ourcustomeron behalf of VodafoneThree.

The role will be working alongside our project/principal engineers for project delivery in order to achieve thedelivery of each assigned project stream asexpected by both client and the company. Be able to manage risk and costs and ensuring all quality and health & safety requirements are met.Hold atechnical knowledge of networking principles, having operated in both provide and assure delivery space and havea proven track record of successful technical project implementation across various delivery solutions.

What you’ll do

• Assure/ Incident Management of Cisco Managed LAN and WLAN
• Management of day-to-day project and provide activities
• Achieve agreed performance levels in line with business targets, customer requirements and functional SLA’s
• Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA’s are not breached
• Maintenance of site documentation
• Liaise with Project Engineers, Project Managers, Service Desk and High Care Delivery colleagues on a day to day basis
• Attend and repair customer faults within agreed timescales
• Role is predominantly remote based, however there will be the requirement to travel to customer sites in and around the Midlands and South of the UK on an adhoc basis, whilst also working on a standby rota
• once fully up to speed in the role.

Who you’ll be

• Extensive experience with Cisco LAN and Wireless LAN technologies, including switching and IP addressing best practice.
• Experience in configuring networks in a managed data-networking environment, ideally coupled with a networking qualification.
• Self-motivating individual with the ability to develop strong customer relationships as well as functioning in a team environment.
• Good interpersonal skills with effective communication.
• Holds valid SC Clearance, if not then minimum must be SC clearable, as the role will require the successful candidate to be SC Cleared.

Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/reasonable-adjustments/ ) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.