VodafoneThree - Global Account Manager - Multinational Corporations (MNCs)

Vodafone; United Kingdom; À distance; GBP 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Bonus

Vodafone benefits

Résumé du poste

Vodafone is seeking a Global Account Manager (UK-based) to lead a designated multinational client relationship, connecting strategic priorities with the right solutions and opportunities. You’ll bridge regions, solutions and service teams to deliver growth and strong partnerships.

You will own the client, renew existing business, and identify major opportunities for long-term value while guiding cross-functional teams to deliver consistently exceptional service.

Qualifications

• Extensive experience in global account or enterprise solution-selling.
• Ability to quickly understand a customer’s business and translate it into meaningful opportunities.
• Experience in a technology-led environment with telecoms understanding.

Responsabilités

• Own and develop the global client relationship with key decision-makers, including C-level.
• Retain and grow the account, renew existing business, identify major opportunities for new revenue.
• Develop deep understanding of the customer’s business, market and ambitions to propose value-led solutions.
• Lead and unite an international virtual account team across regions and specialists.
• Influence sponsors and leaders to secure resources and commitments for the customer.
• Maintain global alignment across Vodafone, encourage knowledge-sharing and align UK MNC agenda.
• Champion consistent service delivery and customer satisfaction, addressing challenges thoughtfully.
• Be accountable for revenue, MAOV and NPS, balancing growth with customer value.

Connaissances

Global account management

Enterprise solution selling

Relationship management

C-level engagement

Telecoms knowledge

Description du poste

Select how often (in days) to receive an alert:

VodafoneThree - Global Account Manager - Multinational Corporations (MNCs)

Business Area: Local Vodafone Business Unit

Posting Country: United Kingdom

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location

Location Independent Worker (Across UK)

Salary

Excellent basic salary plus bonus and Vodafone benefits

Working hours

Full time 37.5 hours per week – Monday to Friday

Location Independent Worker

As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you’ll do

As a Global Account Manager, you’ll take ownership of one of MNC UK’s designated global client relationships, becoming a trusted partner who will connect their strategic priorities with the right solutions and opportunities. You’ll combine commercial drive with a genuinely customer-focused approach, bringing together colleagues across regions, solutions and service teams to deliver consistently, strengthen relationships and create sustainable, profitable growth.

• You’ll own and develop the global client relationship, building trusted, long-term partnerships with key decision-makers and influencers, including at C-level.
• You’ll retain and grow the account, protecting and renewing existing business while identifying major strategic opportunities for new revenue and long-term value.
• You’ll develop a deep understanding of the customer’s business, market and ambitions, turning their objectives into relevant, value-led propositions and conversations.
• You’ll lead and unite an international virtual account team, bringing together National Account Managers and commercial, solution and service specialists around shared priorities.
• You’ll influence Account Sponsors, senior leaders and Group decision-makers to secure the resources, support and commitment needed to deliver for the customer.
• You’ll work collaboratively across Vodafone to maintain global alignment, encourage knowledge-sharing and ensure the broader UK MNC agenda is supported.
• You’ll champion consistent service delivery and customer satisfaction, strengthening the partnership by addressing challenges thoughtfully and maintaining focus on the customer experience.
• You’ll be accountable for key commercial and customer outcomes, including revenue, new business MAOV and NPS, balancing ambitious growth with sustainable customer value.

Who you are

• You’ll bring extensive experience of successful global account or enterprise solution-selling experience, with a strong track record across relationship management, sales growth and service accountability.
• You’ll have the commercial insight and strategic perspective to quickly understand a customer’s business, industry and priorities and translate them into meaningful opportunities.
• You’ll bring experience from a technology-led environment, ideally supported by a broad understanding of telecoms, technology and service-based solutions.
• You’ll be a confident and thoughtful communicator who will build credibility and influence at C-level, creating compelling customer conversations and presentations.
• You’ll be comfortable navigating complex deals and matrix organisations, bringing structure, determination and adaptability to a fast-moving environment.
• You’ll have the leadership skills to bring together international and distributed teams, creating clarity, encouraging collaboration and helping people work effectively towards shared goals.
• You’ll bring strong industry and account relationships and will know how to build new connections based on trust, openness and mutual value.
• Experience in global account management, consultative solution selling or leading virtual account teams will be welcome, and a university degree would be advantageous rather than essential.

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( https://careers.vodafone.com/uk/reasonable-adjustments/ ) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.