VMI Service Driver

Interaction Recruitment; Newport; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company van provided

Mobile phone supplied

Fuel provided for business travel

Full training and ongoing support

Job summary

Interaction Recruitment seeks a reliable VMI Service Driver to support customer locations across South Wales, Bristol and surrounding areas. You will work field-based, visiting sites, replenishing stock, and maintaining inventory to high standards using a company van.

Role emphasizes independence, customer interaction, and ownership of route performance with ongoing support from regional teams. Full UK driving licence and experience with 3.5t vehicles required.

Qualifications

• Full UK Driving Licence.
• Experience driving vehicles up to 3.5 tonnes.
• Strong customer service and communication skills.
• Confidence using smartphones, email and mobile apps.
• Good attention to detail and organisational skills.
• Ability to work independently and manage workload.

Responsibilities

• Visit customer sites to service and maintain Vendor Managed Inventory (VMI) locations.
• Monitor inventory levels and replenish stock as required.
• Use handheld scanning equipment to generate replenishment orders.
• Identify stock shortages, inventory discrepancies, and opportunities for improvement.
• Maintain safe, organised, and professional VMI areas.
• Build positive working relationships with customer contacts.
• Report inventory concerns, customer feedback, and service issues to Sales and Operations teams.
• Manage daily schedules and routes efficiently while working independently.
• Ensure agreed service standards are maintained across all assigned locations.
• Support customers by resolving day-to-day inventory issues and escalating concerns where appropriate.
• Complete all required paperwork and system updates accurately and on time.

Skills

Strong customer service

Communication skills

Independent work

Proactive problem solving

Tools

Handheld scanning device

Job description

VMI Service Driver (South Wales & South West)

Salary: £28,000 per annum, depending on experience
Location: South Wales, Bristol and surrounding areas
Contract: Permanent
Hours: 40 hours per week, Monday to Friday
Benefits: Company van provided, mobile phone supplied, fuel for business travel, full training and ongoing support.

Looking for a role with independence, variety, and customer interaction?

This position may suit candidates with experience in customer service, field service, delivery driving, merchandising, inventory management, warehouse operations, stock control, engineering support, or similar customer-facing roles.

Our client are seeking a reliable and self-motivated VMI Service Driver to support customer locations across South Wales, Bristol, and surrounding areas.

This is a field-based role where you'll work independently, managing an assigned route of customer locations and ensuring inventory is maintained to the highest standards.

Using a company van, you will visit customer locations, replenish stock, generate replenishment orders, maintain VMI areas, and build strong working relationships with customer teams.

This role focuses on delivering a consistently high standard of service across your assigned customer portfolio. Rather than simply delivering products and moving on, you'll take ownership of inventory performance at each location, helping customers maintain stock availability, identifying issues before they become problems, and ensuring agreed service standards are consistently achieved.

Key Responsibilities

• Visit customer sites to service and maintain Vendor Managed Inventory (VMI) locations.
• Monitor inventory levels and replenish stock as required.
• Use handheld scanning equipment to generate replenishment orders.
• Identify stock shortages, inventory discrepancies, and opportunities for improvement.
• Maintain safe, organised, and professional VMI areas.
• Build positive working relationships with customer contacts.
• Report inventory concerns, customer feedback, and service issues to Sales and Operations teams.
• Manage daily schedules and routes efficiently while working independently.
• Ensure agreed service standards are maintained across all assigned locations.
• Support customers by resolving day-to-day inventory issues and escalating concerns where appropriate.
• Complete all required paperwork and system updates accurately and on time.

What We're Looking For

• Full UK Driving Licence.
• Experience driving vehicles up to 3.5 tonnes.
• Strong customer service and communication skills.
• Confidence using smartphones, email, Microsoft Teams, and mobile applications.
• Good attention to detail and organisational skills.
• Ability to work independently and manage your own workload.
• A proactive approach to problem solving.
• Professional and positive attitude when interacting with customers.
• Commitment to safe working practices and company procedures.
• Ability to build effective working relationships with customers and colleagues.

What We Offer

• Permanent full-time position.
• Monday to Friday working pattern.
• No regular weekend working.
• Company van provided.
• Fuel provided for business travel.
• Mobile phone supplied.
• Full training and ongoing support.
• Freedom to manage your own day while being supported by an experienced regional Operations and Sales team.
• A varied role working with a wide range of customers and industries.
• The opportunity to take ownership of your route and build long-term customer relationships.