Visual Merchandising Manager

ZARA; Greater London; On-site; GBP 30,000 - 54,000; Full time

Benefits offered by this job

25% Staff Discount

More4Less Benefits Scheme

Refer a Friend Programme

Job summary

Zara in the London area is seeking Product Managers for Ladieswear and Kidswear to own the commercial performance of their department and deliver impactful product presentations. You will lead a team on the shop floor, analyse sales data and drive stock availability to maximise sales and customer satisfaction.

You will implement new collections, maintain merchandising standards and react to trends to keep customers engaged.

Qualifications

• Previous fashion retail experience in a commercial, merchandising, trading or product-focused role.
• Strong commercial awareness and ability to analyse reports and performance data.
• Experience leading, coaching and developing teams in a fast-paced environment.
• Ability to prioritise effectively and make decisions with pace and confidence.
• Passion for fashion, product and delivering exceptional customer experiences.
• Strong communication and organisational skills.

Responsibilities

• Analyse sales performance and trading reports to identify opportunities and priorities.
• Turn insights into clear actions that improve sales, availability and customer experience.
• Manage product performance through decisions on newness, replenishment and best sellers.
• Monitor results and adapt plans to changing trading conditions.
• Lead the implementation of new collections and product launches.
• Ensure merchandising standards reflect guidelines and commercial priorities.
• Create an easy-to-shop journey through strong product stories, outfitting and presentation.
• React to customer shopping habits and trading trends to maximise sales opportunities.
• Maintain strong product availability through stock management and replenishment.
• Partner with Operations for deliveries, returns and warehouse processes.
• Keep an organised stockroom that supports speed, efficiency and high standards.
• Coach and motivate your team on the shop floor.
• Support onboarding and development of new team members.
• Identify and develop future talent; build succession within the store.
• Create a culture of accountability, collaboration and continuous improvement.
• Provide outstanding customer service and help customers find the right solutions.
• Ensure the team is informed about new arrivals, trends and key products.

Skills

Commercial awareness

Report analysis

Leadership

Communication

Organisational skills

Decision making

Job description

Product Managers London Area For Ladieswear and Kidswear

Zara | Store-Based | Full-Time

At Zara, our Product Managers are at the heart of the business. They're commercial leaders who understand product, customer behaviour and store trading. They know what customers want before they ask for it and take fast action to maximise opportunities, drive sales and create an exceptional shopping experience.

If you're passionate about fashion, confident analysing performance, and love leading teams in a fast-paced retail environment, we'd love to hear from you.

What you’ll do

As Product Manager, you'll own the commercial performance of your department, ensuring the right product is available at the right time and presented in the most impactful way.

Drive commercial performance

• Analyse sales performance and trading reports to identify opportunities and priorities.
• Turn insights into clear actions that improve sales, availability and customer experience.
• Manage product performance through strong decisions around newness, replenishment and best sellers.
• Monitor results and quickly adapt plans to changing trading conditions.

Deliver exceptional product presentation

• Lead the implementation of new collections and product launches.
• Ensure merchandising standards reflect company guidelines and commercial priorities.
• Create an easy-to-shop customer journey through strong product stories, outfitting and presentation.
• React to customer shopping habits and trading trends to maximise sales opportunities.

Manage stock and availability

• Maintain strong product availability through effective stock management and replenishment routines.
• Partner closely with Operations teams to ensure efficient deliveries, returns and warehouse processes.
• Maintain an organised stockroom that supports speed, efficiency and excellent standards.

Lead and develop your team

• Coach and motivate your team through daily leadership on the shop floor.
• Support onboarding and development of new team members.
• Identify and develop future talent, building succession within the store.
• Create a culture of accountability, collaboration and continuous improvement.

Deliver a great customer experience

• Lead by example in providing outstanding customer service.
• Use product knowledge, fashion awareness and technology to help customers find the right solutions.
• Ensure the team is informed and confident about new arrivals, trends and key products.

What we're looking for

• Previous fashion retail experience in a commercial, merchandising, trading or product-focused role.
• Strong commercial awareness and ability to analyse reports and performance data.
• Experience leading, coaching and developing teams in a fast-paced environment.
• Ability to prioritise effectively and make decisions with pace and confidence.
• Passion for fashion, product and delivering exceptional customer experiences.
• Strong communication and organisational skills.

The qualities that make you successful

• Commercially minded and customer focused.
• Proactive, accountable and results driven.
• Comfortable working in a fast-changing environment.
• Strong attention to detail with high standards of execution.
• Positive, collaborative and able to influence others.

What we offer

• 25% Staff Discount
• More4Less Benefits Scheme
• Refer a Friend Programme
• Ongoing development and internal progression opportunities

Inclusion

At Zara, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all backgrounds and can provide reasonable adjustments throughout the recruitment process for candidates with disabilities or long-term conditions.

Join Zara and help shape the product experience that inspires our customers every day. Apply now.