Visual Merchandiser & Sales Assistant — Fashion Brand

Sezane; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sézane is opening a new Marylebone apartment and seeks a Sales Assistant specialized in Visual Merchandising. You will deliver a premier customer experience, maintain impeccable product presentation, and champion the brand across the store and online channels.

You will be an ambassador for the brand, stay informed on trends, and collaborate with the team to ensure high standards of service and visual storytelling.

Qualifications

• Experience in Visual Merchandising in the ready-to-wear sector.
• Strong customer service mindset and an eye for styling and display.

Responsibilities

• Delivering a unique customer experience at the Marylebone apartment.
• Embodies the Sezane spirit through impeccable presentation and grooming standards.
• Welcome customers with generosity and empathy to provide the best experience.
• Identify customer desires and present brand and product universes.
• Act as an ambassador for the brand's omnichannel approach (apartment and web).
• Develop knowledge of the brand and products and suggest memorable actions.
• Handle complaints to retain customers and uphold CSR policies.
• Ensure product labeling and merchandising follow Sezane DNA.

Skills

Customer service

Visual merchandising

Brand presentation

Team collaboration

Job description

Sézane is opening a new Marylebone apartment and seeks a Sales Assistant specialized in Visual Merchandising. You will deliver a premier customer experience, maintain impeccable product presentation, and champion the brand across the store and online channels.

You will be an ambassador for the brand, stay informed on trends, and collaborate with the team to ensure high standards of service and visual storytelling.