Visual Lead - Westfield London

Alo; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

ALO is seeking a Visual Lead to drive store sales through expert Visual Merchandising in close collaboration with the Management Team in Greater London. The role requires hands-on movement on the sales floor and back of house, with leadership over visual direction, inventory, and floor sets.

You will partner with Operations to optimize budgets and staff performance. The Visual Lead will coach Associates, monitor metrics, and ensure high standards of presentation, guest experience, and store

Qualifications

• Experience in a client-centric sales environment is required.
• Ability to receive and give feedback constructively.
• Strong interpersonal and written communication skills.
• Leads by example and develops talent.

Responsibilities

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintains product presentation and merchandising with restock, destock, and visual changes with Visual Manager.
• Plans visual floor changes with payroll management and adapts zones to business needs.
• Executes visual direction from planning to budgeting and timelines.
• Uses reporting tools with management to identify opportunities in product placement and stock levels.

Skills

Client-focused

Feedback-driven

Interpersonal skills

Leadership

Communication

Tools

POS systems

Job description

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary

Business Leader

• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Leads by example and inspires staff in daily operations, guest experience, and visual standards
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Flow Experience Leader

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s
• Open and close the store in accordance with visual standards

VISUAL LEAD QUALIFICATIONS

• Prior work experience in a client-centric, sales environment
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in an around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in UK

VISUAL LEAD SCHEDULE

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including "Black Friday" until the end of the holiday season, first week of January.

DIVERSITY AND INCLUSION STATEMENT

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

INTERVIEW PROCESS ADJUSTMENTS

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing [e-mail] . We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.