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Descripción de la vacante
Element London - The Prize & Incentive People is looking for a Fulfilment Manager to manage bespoke travel arrangements and product fulfilment for competition winners and VIP clients. This role involves booking complex travel itineraries, handling client queries with excellent customer service, and maintaining supplier relationships. Applicants should be fluent in English, organized, and detail-oriented, with proficiency in Excel and Word. Part-time hours can be considered for the right candidate. The position offers a hybrid work model in Wandsworth, Greater London.
Formación
Exceptional organisation and problem-solving skills with attention to detail.
Ability to work to tight deadlines and thrive under pressure.
Experience in dealing with customer queries and concerns.
Responsabilidades
Researching and booking complex travel itineraries around the world.
Establishing new supplier relationships within the travel and goods industries.
Providing all relevant paperwork to accounts as soon as bookings are made.
Conocimientos
Fluent in English
Customer service
Time management
Numerical accuracy
Problem-solving
Organisational skills
Herramientas
Excel
Word
Descripción del empleo
Element London - The Prize & Incentive People is looking for a Fulfilment Manager to manage bespoke travel arrangements and product fulfilment for competition winners and VIP clients. This role involves booking complex travel itineraries, handling client queries with excellent customer service, and maintaining supplier relationships. Applicants should be fluent in English, organized, and detail-oriented, with proficiency in Excel and Word. Part-time hours can be considered for the right candidate. The position offers a hybrid work model in Wandsworth, Greater London.
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