VIP Relationship Manager - Turkish Speaker, Data-Driven Growth

Gamingtec; Greater London; Hybrid; GBP 40,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vacation & sick leave policy

Professional development support

Educational allowances

Monthly personal activity allowance

Team-building activities

Job summary

Gamingtec seeks a dynamic VIP Manager to represent our brand at the highest level, building tailored relationships with our VIP player portfolio and developing data-driven strategies using analytical thinking.

The role operates on a shift-based schedule with office presence required for all shifts except night shifts. Turkish language proficiency is essential, with English as a plus, and a proactive, confidentiality-minded approach is required.

Qualifications

• Fluent Turkish is required.
• Strong communication and persuasion skills.
• Experience in VIP, sales or similar roles is a must.
• Ability to work in a shift-based structure and attend the office for all shifts except night shifts.
• Self-discipline to adapt to shift-based working structure, including both office-based and remote (night shift) conditions.
• Proactive and result-oriented work habits.
• Proficiency in data analysis tools and deriving insights from data.
• English is a plus.

Responsibilities

• Build long-term relationships with VIP members and increase brand loyalty.
• Proactively communicate with members and anticipate their needs.
• Develop and implement strategies to enhance brand value.
• Analyse user behaviour to generate insights and action plans.
• Manage time efficiently based on portfolio and shift-based hours.
• Collaborate with other teams to improve processes.

Skills

Turkish

Communication skills

Persuasion

VIP/sales experience

Data analysis

Tools

Core

Amazon QuickSight

Job description

Gamingtec seeks a dynamic VIP Manager to represent our brand at the highest level, building tailored relationships with our VIP player portfolio and developing data-driven strategies using analytical thinking.

The role operates on a shift-based schedule with office presence required for all shifts except night shifts. Turkish language proficiency is essential, with English as a plus, and a proactive, confidentiality-minded approach is required.