Victim Care Lead & Specialist (Remote/Field)

Catch22; Manchester; Hybrid; GBP 23,487 - 28,706; Full time

Job summary

A social welfare organization in Greater Manchester is seeking a Victim Care Coordinator to support victims of crime and manage a caseload referred by local police. The role involves providing tailored support and being the primary contact throughout the victim’s journey. Candidates should have experience working with vulnerable individuals, strong communication skills, and a commitment to providing emotional support. This is a full-time permanent position, including remote work and community engagement.

Qualifications

• Experience of working with or supporting vulnerable people, either through paid or voluntary employment.
• Knowledge of safeguarding.
• Good level of basic IT skills.
• Must be non-judgmental and non-discriminatory.
• Good communication skills, both written and verbal.

Responsibilities

• Provide support to victims of crime across Greater Manchester.
• Manage a caseload of referrals made by Greater Manchester Police.
• Tailor support plans to meet the needs of victims.

Skills

Experience of working with or supporting vulnerable people

Good verbal/written communication

Basic IT skills

Resilience

Active listening

Education

Basic level of education

Job description

A social welfare organization in Greater Manchester is seeking a Victim Care Coordinator to support victims of crime and manage a caseload referred by local police. The role involves providing tailored support and being the primary contact throughout the victim’s journey. Candidates should have experience working with vulnerable individuals, strong communication skills, and a commitment to providing emotional support. This is a full-time permanent position, including remote work and community engagement.