Vice President, Transformation

RWS Global; Milton Keynes; Hybrid; GBP 140,000 - 190,000; Full time

Job summary

RWS Global is seeking a strategic leader to drive enterprise transformation and operational excellence from its UK HQ in Milton Keynes. The Vice President, Transformation will align processes, systems, and governance with growth objectives, reporting directly to the Interim CEO in a fast-paced, globally connected environment.

Ideal candidates bring hands-on execution and strategic thinking to scale the business, collaborating with global teams to standardise operations and improve performance

Responsibilities

• Lead enterprise transformation initiatives and operational excellence across RWS Global.
• Collaborate with executive leadership to design and implement scalable processes, systems, and governance.

Job description

Job Title: Vice President, Transformation

Reports To: CEO

Working Hours: 9:30am - 5:30pm

Place of Work: UK HQ, Mill Court, Milton Keynes, Buckinghamshire MK12 5EU

Other: Full Time - (Hybrid) 3 days on site / 2 WFH

About RWS Global

RWS Global is the world leader in groundbreaking live moments across entertainment and sports, creating customized guest experiences spanning theatrical productions, live events, immersive destinations, multimedia, consumer products and more.

RWS Global is headquartered in New York, London, Cincinnati, Shanghai, Orlando, Sydney and Riyadh with dedicated RWS Studios in NYC and the UK to serve its vast talent pipeline and client base. With a focus on entertainment and sports experiences, RWS Global serves major brands and corporations, theatres, cruise lines, sports properties, live venues, parks, resorts and more. Offering end-to-end services from ideation to operations, RWS Global's team of world-class designers, creators, producers and visionary talent provide unrivalled scale, producing over one million live moments every day and employing over 8,000 individuals and performers worldwide.

The RWS Global roster of clients includes Apple, Azamara, The Coca-Cola Company, Commonwealth Games, Crayola, Europa-Park Resort, Ferrari World Abu Dhabi, The FRIENDS™ Experience by Original X Productions, Hard Rock Resorts, Hershey Entertainment & Resorts, Holland America Line, Iberostar Hotels & Resorts, International Cricket Council, Invictus Games, Lionsgate, MSC Cruises, Roompot, Rugby World Cup, Six Flags, Space Centre Houston, TUI Group, Vera Wang, Warner Bros., Disney's The Lion King on Broadway, Chicago the Musical, Christmas Spectacular starring the Radio City Rockettes and more. For more information, visit rwsglobal.com.

About The Role

The Vice President, Transformation is responsible for leading enterprise transformation and operational excellence across RWS Global, ensuring that our operating model, processes, systems, and governance support the organisation's growth and delivery objectives as we scale.

Reporting directly to the Interim CEO, this role provides executive leadership across Continuous Improvement and Information Technology. Working closely with the Executive and Senior Leadership teams, the VP, Transformation will identify where the business requires stronger foundations, then systemize, standardise, and automate processes across business units, regions, and functions.

The right leader will bring together strategic thinking and hands‑on execution, taking direct ownership of key initiatives while building a sustainable operating model. They will drive organisational performance and ensure the business has the processes, technology, and structure required to scale effectively.

This role is suited to a seasoned, collaborative leader who has scaled operations before and wants to shape how a global business grows. They will bring executive presence and a hands‑on approach, and thrive in a fast‑paced, entrepreneurial, and globally connected environment.

Responsibilities

• Lead the mapping and redesign of core end-to-end processes in partnership with teams across the global business, prioritizing improvements with the greatest operational and financial impact