Veterinary Receptionist (Part-Time)

VC Evidensia UK; Leeds; On-site; GBP 23,000 - 28,000; Part time

Job summary

An established industry player is looking for a part-time Veterinary Receptionist to join their friendly team. In this vital role, you will be the first point of contact for clients and their pets, ensuring a welcoming atmosphere. Your excellent communication skills and ability to multitask will be essential as you manage appointments, handle inquiries, and maintain a clean environment. This role offers a supportive work culture, competitive salary, and numerous benefits, making it a fantastic opportunity for those passionate about animal care and customer service. If you thrive in a busy environment and want to make a difference, this position is for you.

Benefits

6.6 Weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Pawsome Benefits - discounts with retailers

Qualifications

• Excellent communication skills and a warm demeanor are essential.
• Ability to manage multiple tasks efficiently in a busy environment.

Responsibilities

• Liaising with clients and clinical staff to provide high customer care.
• Managing appointments, telephone, and email enquiries.

Skills

Communication Skills

Customer Care

Multitasking

Education

High School Diploma

Job description

Frank. Pet Surgeons, Leeds, Leeds, Yorkshire & The Humber

Join Our Team as a part-time Receptionist at frank.Pet Surgeons!

frank.Pet Surgeons are seeking a Veterinary Receptionist to join our friendly and dedicated team.

Our ideal candidate and role details

As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You’ll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.

Main responsibilities of the role include but are not limited to:

• Liaising with the clients and the clinical staff to provide a high level of customer care.
• Meeting and greeting clients and pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries.
• Taking payment for services and products.
• Managing cash and end-of-day banking.
• Maintaining a clean and safe space for our clients and their pets.

This is a part-time role working 28 hours per week Monday to Thursday 8:00am-3:00pm. The salary will be up to £28,000 FTE DOE per annum.

The Practice

It is our mission to make specialist surgical care more accessible. Our specialist surgical teams are up to date with the latest surgical techniques and routinely carry out highly complex surgeries, enabling us to confidently take on the most challenging cases. Everything we do is backed up by a unique Surgical Complications Guarantee that covers any complications arising from surgery within 6 months of the procedure.

Location

Frank. Pet Surgeons is located on the Orbital Industry Park, just off junction 4 of the M621 and 1.3 miles from Leeds train station.

In addition to a competitive salary, you will benefit from:

• 6.6 Weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are eager to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Frank. Pet Surgeons, Leeds

Unit 8 Orbital Industry Park, Hudswell Lane, Leeds, LS10 1AG, United Kingdom