Veterinary Receptionist – Part Time

Vets Now; Farnham; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player in emergency pet care is seeking a dedicated Part Time Veterinary Receptionist. This role involves serving as the first point of contact for clients, managing administrative tasks, and providing essential support during critical situations. Join a compassionate team that values your contributions and offers a supportive work environment. With flexible working patterns and a range of benefits, this position is perfect for individuals looking to make a difference in the lives of pets and their owners. Embrace the opportunity to grow within a rewarding career while enjoying a variety of perks and a commitment to work-life balance.

Benefits

7 weeks pro rata annual leave

Birthday as a paid day off

Cash Health Plan

Discounts and cashback with retailers

£780 CPD allowance pro-rata

Paid CPD hours annually pro-rata

Family-friendly policies

Pension contributions

Discounted staff pet care

Paid volunteering days

Qualifications

• Strong customer service and communication skills are essential.
• Experience in administrative roles is preferred.

Responsibilities

• Serve as the first point of contact for clients during emergencies.
• Manage administrative duties to ensure smooth clinic operations.
• Provide client support and act as a liaison with veterinary staff.

Skills

Customer Service

Communication Skills

Administrative Skills

Education

High School Diploma

Job description

Part Time Veterinary Receptionist

£12.81ph plus benefits

Company Overview

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Farnham.

Role Responsibilities

• First point of contact: Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
• Administration: Manage administrative duties in clinic accurately, ensuring the smooth operation of the service. Providing updates to veterinary staff about patients enroute or clients requiring assistance.
• Client Support: Be a friendly and reassuring presence, offering support and information when clients need it most. Act as a liaison between clients and veterinary professionals.

Working pattern

Week 1: Saturday from 12:00 to 18:00 and Sunday from 09:00 to 18:00
Week 2: Saturday from 18:00 to 00:00 and Sunday from 18:00 to 00:00
Week 3: Friday from 18:00 to 00:00
Week 4: Saturday from 12:00 to 18:00 and Sunday from 09:00 to 18:00
Plus, a fair share of bank holidays.

Why Vets Now?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.