Veterinary Receptionist - Part-Time

VC Evidensia UK; Abingdon; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

6.6 weeks annual leave

Birthday annual leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Discounted staff pet care

Job summary

A veterinary practice in Abingdon is seeking a passionate individual for reception cover across multiple surgeries. The successful candidate will manage front-of-house duties including welcoming clients, processing prescriptions, and maintaining records. Ideal applicants should be adaptable, empathetic, and possess strong IT skills. This role offers training and a supportive work environment. Benefits include competitive salary, enhanced leave, and learning opportunities.

Qualifications

• Good IT skills including Excel, social media, and Outlook.
• Ability to adapt and respond positively to a busy environment.
• Comfortable with lone work.

Responsibilities

• Welcoming clients and their pets in a professional manner.
• Managing front-of-house.
• Assisting in processing prescriptions for clients.

Job description

Abivale Veterinary Group, Abingdon, Abingdon, South East

Do you love animals and people alike? then this will be the perfect opportunity for you!

This is a fantastic opportunity for an enthusiastic and passionate individual who is looking for a role where they can really make a difference.Ideally, we would like someone who has some veterinary experience (but this is not essential as a good flexible attitude is more important than experience and training is provided).The role is to provide reception cover across all four of our surgeries in Abingdon, Didcot, Wallingford and Wantage, so a clean current driving license and own car are essential.

About the role

The role is to provide reception cover across all four of our surgeries in Abingdon, Didcot, Wallingford and Wantage, and you will need to be able to travel to any of our sites as required.Aspects of this role include (but are not limited to):

• Welcoming clients and their pets in a professional and friendly manner.
• Managing front-of-house.
• Pharmacy duties-Assisting with the processing of prescriptions for clients.
• Dispensing medications.
• Booking appointments.
• Stock control.
• Getting paper-work ready in advance for the Vets.
• Attending training events to maintain knowledge and awareness required for this role.
• Keep waiting areas, consulting rooms, and offices, stocked and clean.
• Entering information onto patient record systems accurately and in a timely manner.
• Assisting the vets and nurses as and when required.
• Registering new clients and explaining our services and offers.
• Taking payments and processing daily banking.
• Processing insurance forms.
• Placing orders for products according to protocol.
• Any other administrative tasks.

The rota

We are looking for someone to work 16 hours per week, covering a mix of shifts between 7:30 am- 7.30 pm on Mondays and Tuesdays, with weekend and bank-holiday shifts on rota.

Skills required for this role

• To be able to adapt and respond positively to a busy environment.
• Be comfortable with lone work
• To be able to explain our services confidently.
• Have good IT skills (including Excel, social media, and Outlook).
• Be kind and caring to clients and staff.
• Have the ability to stay calm and helpful during busy times, and respond to clients with empathy.
• Be good working with just one other person and small teams.
• Have a strong sense of energy and initiative.

Join a team you are proud to be part of

If successful in your application, you will be working as part of an excellent team and get to enjoy being part of the process of helping animals and their owners. Abivale (part of Independent Vet Care) provides a supportive and friendly environment to work where your own goals and professional growth will be actively supported and encouraged.

In addition to a competitive salary, you will benefit from:

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Abivale Veterinary Group, Abingdon

The Vineyard, Abingdon, Abingdon, OX14 3NR, United Kingdom