Veterinary Receptionist - London Road Veterinary Centre

IVC Evidensia UK; King's Lynn; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading company in veterinary services is seeking a compassionate and adaptable Veterinary Receptionist for their London Road Veterinary Centre. This full-time role involves providing excellent client care, managing appointments, and maintaining reception areas. Ideal candidates will have strong communication skills and a proactive attitude. Benefits include generous leave and learning opportunities.

Benefits

6.6 weeks annual leave

Additional leave for your birthday

Family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Previous veterinary receptionist experience is advantageous but not essential.
• A valid driving license is required.

Responsibilities

• Answering telephones and dealing with queries.
• Booking appointments and processing prescription requests.
• Maintaining the reception and waiting room areas.

Skills

Customer Service

Communication

Proactive Attitude

Job description

Veterinary Receptionist - London Road Veterinary Centre

Join to apply for the Veterinary Receptionist - London Road Veterinary Centre role at IVC Evidensia UK

Veterinary Receptionist - London Road Veterinary Centre

We are looking for a compassionate and adaptable individual to join our team as a full-time Veterinary Client Care and Receptionist, covering maternity leave. This role is Monday to Friday, with occasional weekend and holiday/sickness cover.

The successful candidate will provide the highest standard of care to our clients and their pets, with a professional, friendly, and empathetic approach. If you are passionate about animal care and thrive in a fast-paced, client-focused environment, we’d love to meet you!

Main duties would include

• Answering the telephones promptly, dealing with queries or redirecting appropriately.
• Booking appointments and processing prescription requests.
• Registering clients, recording information accurately on our IT system.
• Handling cash, processing credit/debit card payments and cheques.
• Maintaining the reception & waiting room areas.
• Placing orders, unpacking deliveries, and rotating stock.

More about you

We are seeking a friendly, motivated, and professional individual. Previous veterinary receptionist experience is advantageous but not essential. A valid driving license is required.

The ideal candidate will have excellent customer service skills, strong communication abilities, and a proactive attitude. You should be comfortable with computers and eager to learn new practice management systems. We value ownership, high standards, and the ability to work efficiently in a fast-paced environment.

This is a full-time role working 40 hours per week, with shifts on Thursdays from 9:30 am to 6:30 pm.

Benefits include:

• 6.6 weeks annual leave
• Additional leave for your birthday
• Family-friendly policies including various types of paid leave
• Cycle to work scheme
• Employee wellbeing initiatives
• Support for non-accidental injury
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - discounts and cashback with retailers
• Discounted staff pet care

Additional Information

• Employment type: Contract
• Job function: Customer Service
• Industry: Veterinary Services