Veterinary Receptionist

Vet Record Careers; Hay on Wye; On-site; GBP 10,000 - 15,000; Part time

Job summary

Exciting opportunity for a Veterinary Receptionist at a leading veterinary practice in Hay on Wye. Join a busy reception team, providing warm client care while supporting various administrative tasks. Enjoy a part-time role with flexible shifts and competitive benefits in a beautiful location.

Benefits

6.6 weeks annual leave

Additional leave for birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Great communication skills both written and on the phone.
• Desire to provide excellent customer care.
• Good IT, numeracy and literacy.

Responsibilities

• Greeting and checking in clients with professionalism and warmth.
• Handling a high volume of phone and email inquiries.
• Booking appointments and processing insurance claims.

Skills

Communication

Customer Care

IT Skills

Attention to Detail

Job description

Join to apply for the Veterinary Receptionist role at Vet Record Careers

1 day ago Be among the first 25 applicants

Join to apply for the Veterinary Receptionist role at Vet Record Careers

Hay Vets have an exciting opportunity for a dedicated person to join their busy reception team. You'll be the friendly face and reassuring voice that welcomes clients to the practice, supports them during their visit, and helps them access the care their pets need. Working at the heart of a busy hospital team, your role will be varied and rewarding-no two days are the same.

Main responsibilities of the role include but are not limited to;

• Greeting and checking in clients with professionalism and warmth
• Handling a high volume of phone and email enquiries
• Booking appointments and procedures accurately
• Taking payments and processing insurance claims
• Supporting clinical teams with day-to-day coordination
• Keeping the reception area clean, organised, and welcoming
  
  

Why join us?

Sitting on the bank above the iconic River Wye on the English/Welsh border, Hay is a great place to live and work. Overlooked by the Black Mountains and a short drive from the Brecon Beacons, our surroundings are a haven for the outdoor enthusiast. Our Hay practice and main branch is a modern, purpose-built premise which boasts a dental suite with digital radiography, doppler ultrasonography, digital radiography, multiparameter monitor, and in-house laboratory equipment. Our Talgarth branch surgery offers vet and nurse consults and we're striving to grow it. Our clinicians enjoy being all-rounders but there is support for specific interests too.

More About You

• Great communication skills both written and, on the phone,
• A desire to provide excellent customer care
• Good IT, numeracy and literacy
• Previous experience in a Veterinary environment is highly desirable
• A keen eye for detail and strong admin skills
• Flexible and approachable nature
  
  

About The Rota

This is a part-time role covering 20 hours per week. You will cover a variety of shifts across Monday - Saturday.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leaveFTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Veterinary

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