Veterinary Client Care Assistant | Flexible 4x10 Shifts

Vista Vets; Chelmsford; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company pension

Employee discount

Enhanced paternity leave

Descrizione del lavoro

Vista Vets in Chelmsford is seeking a Full time Client Care Assistant/Veterinary Care Assistant to join our independent family-run practice. The role focuses on greeting clients, supporting the clinical team, and delivering high standards of client and patient care in a friendly, supportive environment.

The position is 40 hours per week across shifts, with some weekend work. A bubbly, proactive attitude and strong communication are valued alongside at least 1 year in practice or a good fit for

Competenze

• Minimum of 1 year’s experience in practice, though the right applicant may be considered without experience.
• A bubbly, proactive individual who is passionate about high standards of client and patient care.
• Enjoys working within a friendly and supportive team, and values client communication.

Mansioni

• Meet and greet clients and their pets.
• Maintain a friendly, positive attitude when interacting with customers.
• Respond to customer inquiries via telephone, email and face-to-face.
• Manage direct and online client appointment requests to ensure satisfaction.
• Provide accurate information about products and services.
• Ensure client data is accurate and up-to-date.
• Provide feedback to management on client service issues.
• Assist the clinical team with in-patients when required.
• Help to clean the practice to a high standard.
• Work closely with the client and patient care teams to ensure smooth running of the clinic.

Conoscenze

Customer service

Communication

Team player

Proactive

Strumenti

Practice software

Descrizione del lavoro

Vista Vets in Chelmsford is seeking a Full time Client Care Assistant/Veterinary Care Assistant to join our independent family-run practice. The role focuses on greeting clients, supporting the clinical team, and delivering high standards of client and patient care in a friendly, supportive environment.

The position is 40 hours per week across shifts, with some weekend work. A bubbly, proactive attitude and strong communication are valued alongside at least 1 year in practice or a good fit for