Veterinary Care Assistant

Grove Lodge Veterinary Group; Abingdon; On-site; GBP 20,000 - 26,000; Full time

Job summary

Join a leading veterinary group as a Veterinary Care Assistant and support the care of pets while working alongside passionate colleagues. In this full-time role, you'll enhance client experiences and contribute significantly to the welfare of animals. The position offers exciting opportunities for career development within the veterinary field.

Benefits

20% discount at Vet Group

Access to discounts and cashbacks

In-house career development opportunities

Pension plan

Holiday allowance

Qualifications

• Friendly and welcoming face for clients and pets.
• Calm, attentive, focused on clients' needs.
• Drive and passion for providing outstanding pet care.

Responsibilities

• Assist colleagues with non-clinical duties.
• Support smooth running of the practice.
• Provide exceptional customer service.

Skills

Customer Service

Communication

Teamwork

Enthusiasm

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Abingdon Vets for Pets.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This a great opportunity for someone who is looking to progress into a student nurse role in the future.

This is a Full Time Role working 40 Hours Per week with 1 in 3 Weekends.

Please note that while this role is contractually based at Abingdon Vets for Pets, the successful applicant will be working across our three sites Abingdon Vets for Pets, Oxford Vets for Pets & Didcot Vet for Pets.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Location: OX14 1BY / OX2 0HA / OX11 9BF

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!