Veterinary Admin Assistant

British Veterinary Association; Chard; On-site; GBP 20,000 - 30,000; Part time

Job description

We are looking for a Veterinary Admin Assistant to join Kingfisher Veterinary Practice in South Somerset near the Devon and Dorset borders.

Your duties

1. The day to day scheduling of our 40 staff across all 4 of our sites using our HR platform - Dayforce. Adding in or changing shifts to cover holiday and sickness absence.
2. Processing pet insurance claims, payments and assisting clients with their queries.
3. Assisting with Debt prevention/Management tasks and processing client payments.
4. Supporting the Practice Manager, Clinical Director and Head nurse with any additional administrative tasks when required to do so.

About us

Kingfisher Veterinary practice has existed for over 100 years and has grown to be a 4 site Small Animal first opinion practice in the heart of South Somerset. With 40 employees we strive to provide excellent care to our patients as well as maintaining a happy working environment. Our Main centre is in the Market town of Crewkerne, with branch surgeries in Chard, Martock and Taunton. With close links to the Devon and Dorset coasts, and commuting distance to the cities of Bristol and Exeter via the M5 and A303.

The perfect fit

We are looking for a self-motivated and efficient individual who works well alone as well as in a team. Ideally you will have previous experience in a veterinary or medical environment with some previous experience in customer care. You will be able to perform well under pressure and remain confident and professional when interacting with staff and clients. You will also have good IT skills.

Rota Pattern

You will work 25 hours per week across 5 days covering shifts 8:30 am -1:30 pm, based out of our Chard centre, though you may be required to work from any of our other centres when required to do so.

In addition to a competitive salary, you will benefit from:

1. 6.6 weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care

At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are eager to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Kingfisher Veterinary Practice, Chard

Furnham Road, Chard, TA20 1AF, United Kingdom

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Animals treated

Small animals

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