Venue Operations Porter

Worcestershire County Cricket Club; Worcester; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Worcestershire County Cricket Club in Worcester is seeking a reliable Venue Operations Porter to support catering, hospitality and event operations on a full-time basis. The role focuses on set‑ups, safety, and delivering high-quality service for matches and events.

You will move furniture, prepare spaces, assist with break‑downs, and work across mornings, evenings and weekends. A flexible, team‑oriented approach and commitment to inclusivity and customer care are essential to thrive at New Road.

Qualifications

• Experience in event setup or hospitality is desirable.
• Ability to work early mornings, evenings, weekends and matchdays.
• Strong communication and teamwork skills.

Responsabilités

• Set up rooms and event spaces according to function sheets and manager instructions.
• Arrange tables, chairs, linen, staging and catering stations as required.
• Ensure rooms are clean, well-presented and ready before guests arrive.
• Support room turnarounds between events, meetings and matchdays.
• Move furniture and assist with general porter duties around the venue.
• Maintain high standards of hygiene and safety in catering areas.

Connaissances

Flexibility

Teamwork

Customer service

Attention to detail

Description du poste

Job Title:

Venue Operations Porter

Reporting to:

Event Operations Manager

Location:

Worcestershire County Cricket Club, New Road, Worcester, WR2 4QQ

Contract term:

Full time, permanent contract to start as soon as possible

Background:

Worcestershire County Cricket Club is one of the 18 major county cricket clubs which make up the England and Wales Cricket Board. We play to the highest level of professional cricket with a history stretching back over 155 years. Our vision is to become Worcestershire's premier destination for live sports, entertainment & hospitality, whilst providing great experiences for everyone who comes to New Road. We are passionate about our people and strive to make our working environment a welcoming and inclusive one, fuelling ambition with opportunities and support to help our people achieve their personal and professional goals. Our values of Trust, Inclusiveness, Kindness, Resilience and Togetherness, resonate across everything we do at the Club and define our culture and behaviours.

Purpose of the Role:

We are looking for a reliable, hardworking and flexible Venue Operations Porter to support the smooth delivery of catering, hospitality, conferencing and event operations. The role will be responsible for setting up and turning around rooms and event spaces to a high standard, ensuring all areas are clean, safe, presentable and prepared in line with each event requirement. This will include moving furniture, setting up tables and chairs, preparing catering areas, supporting the wider catering team, and assisting with general porter duties across the venue. This is a hands‑on role that requires flexibility, attention to detail and a willingness to work around the needs of the business, including early mornings, evenings, weekends and matchdays.

Key Duties and Responsibilities

Room Set‑Ups and Event Preparation

• Set up rooms and event spaces according to function sheets, event briefs and manager instructions.
• Arrange tables, chairs, linen, staging, catering stations and other event furniture as required.
• Ensure rooms are clean, tidy, well‑presented and ready before guests, clients or members arrive.
• Support room turnarounds between events, meetings, hospitality sittings and matchday operations.
• Clear down rooms after events and return spaces to the required layout.
• Check that all equipment, furniture and set‑up requirements are in place and report any issues promptly.
• Work closely with the catering, events and operations teams to ensure each event runs smoothly.
• Assist with the movement of food, beverages, stock, equipment and catering supplies around the venue.
• Support the catering team with preparation areas, service points and back‑of‑house requirements.
• Ensure all catering equipment is handled safely and stored correctly after use.
• Help maintain high standards of hygiene and presentation across all catering and hospitality areas.

Matchday, Events and Operational Support

• Support the set‑up and breakdown of hospitality areas, bars, lounges, meeting rooms and public catering spaces.
• Assist with deliveries, stock movement and equipment transport around the site.
• Respond quickly and professionally to requests from managers during busy event periods.
• Help ensure all spaces are safe, accessible and compliant with health and safety standards.
• Provide general operational support across the venue when required.

Other responsibilities

• Be proactive in promoting inclusiveness across the club and reporting any discrimination that you witness.
• Be committed to safeguarding and promoting the welfare of children, young people and adults at risk that visit the Club.
• Promote a positive environment that is welcoming, friendly and supportive.
• Foster a culture of togetherness and commit to contributing to a strong team ethic.
• Be passionate about delivering excellent customer service to everyone that comes through our doors.

Closing date for application

Thursday 5th November 2026

Equality and Diversity

Worcestershire County Cricket Club recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Safeguarding

The Club is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitme