Venue Manager (Croydon)

Gravity Recruit; Croydon; On-site; GBP 35,000 - 43,000; Full time

Job summary

Gravity Recruit is recruiting for a Venue Manager in Croydon on behalf of a large national leisure brand. You will oversee a large venue with multiple propositions, drive exceptional customer service and uphold high standards across the site.

You will manage a sizeable team, ensure compliance in a heavily regulated sector, and work flexible hours to cover extended trading. The role demands leadership in a fast-paced leisure environment and a passion for guest satisfaction.

Qualifications

• Experience running a site or as number two in a large operation.

Responsibilities

• Manage a large leisure venue with multiple propositions.
• Deliver exceptional customer service and maintain high standards.
• Ensure high levels of operational compliance in a regulated sector.
• Lead a large team across different propositions and setups.

Skills

Leadership

Customer service

Team management

Job description

Venue Manager - Croydon

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Croydon.

The Role

• Managing a large Leisure venue with a mixture of different propositions.


• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.


• Managing high levels of operational compliance in a heavily regulated sector.


• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply


• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.


• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody Wirth flexibility to cover unsociable shifts by exception is essential.


• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£38,954 Basic + Bonus & Package