Venue Manager

Gravity Recruit; Croydon; On-site; GBP 35,000 - 43,000; Full time

Job summary

Gravity Recruit is recruiting for a Venue Manager at a large leisure site in Croydon. You will oversee a diverse venue with multiple propositions, delivering outstanding customer service and ensuring peak presentation and compliance.

Ideal candidates have Leisure/Hospitality experience or high-volume retail background, with a track record of running a site or acting as a number two in a large operation. Flexible hours and leadership in a dynamic environment are required.

Qualifications

• Experience in Leisure/Hospitality sector is preferred.
• Proven ability to lead large teams.
• Strong customer service orientation and standards.

Responsibilities

• Managing a large Leisure venue with a mixture of different propositions.
• Delivers exceptional customer service and maintains high standards, showcasing the venue at all times.
• Maintains high levels of operational compliance in a heavily regulated sector.
• Leads a large team across several propositions in a multi-site setup.

Skills

Venue management

Leadership

Customer service

Job description

Venue Manager - Croydon

Our client are a large national leisure brand with sites throughout the UK. Well established a trading well, they are now seeking to recruit an exceptional Venue Manager for their site in Croydon.

The Role

• Managing a large Leisure venue with a mixture of different propositions.


• Responsible for the delivery of exceptional customer service and maintaining high levels of standards, showcasing the venue in its best light at all times.


• Managing high levels of operational compliance in a heavily regulated sector.


• You will be managing a large team across various different propositions in a couple set up.

The Person

• The ideal candidate will come from the Leisure/Hospitality sector, however strong retailers from high volume/fast paced environments are also invited to apply


• You must have experience in running your own site or have experience as a number 2 in a very large operation to be considered.


• Flexible working patterns in a venue that trades extended hours. Whilst the Manager will schedule their own working schedules, somebody Wirth flexibility to cover unsociable shifts by exception is essential.


• Passionate about customer service, you will be a confident leader with the ability to manage in a sometimes challenging environment.

The Package

£38,954 Basic + Bonus & Package