venue Manager

Away Resorts; Swineshead; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Pension scheme - Plan for your future.

Up to 50% Discounts on Away Resorts' H

50% On-park discounts

Team Incentives

Holiday Hero Menu - discounted meals

Life Insurance

Enhanced Maternity/Paternity Pay

Holiday Buy Scheme

Help @ Hand Scheme

Career Development

Job summary

Away Resorts is seeking an experienced Venue Manager to lead our busy bar and restaurant teams at Sandy Balls Holiday Village. You will set standards, motivate F&B assistants and ensure guests enjoy memorable stays.

You’ll manage rotas, stock, health and safety, and service delivery while driving growth during peak periods and bank holidays. A passion for hospitality and developing talent is essential.

Join a supportive team with excellent development opportunities and a rewards program.

Responsibilities

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we're exceptionally busy
• Manage, lead, train and motivate a team to deliver delight
• Oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
• Maximise sales whilst driving profitable growth with care and flair
• Carryout regular stock takes and order, as necessary.
• Handle deliveries and ensure health and safety regulations are always enforced
• Oversee and contribute to any project work as part of the upcoming development

Job description

This is an amazing opportunity for an experienced Venue Manager to work at our beautiful woodland retreat, Sandy Balls Holiday Village., Leading by example, you'll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we're exceptionally busy, We are looking for a venue Manager that can create an environment where a team thrive and our guests can sit back and take away memories that will last a lifetime:
• Manage, lead, train and motivate a team to deliver delight
• Oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
• Maximise sales whilst driving profitable growth with care and flair
• Carryout regular stock takes and order, as necessary.
• Handle deliveries and ensure health and safety regulations are always enforced
• Oversee and contribute to any project work as part of the upcoming development
  Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.
• What you'll be doing
  It's about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it on and decide if it describes you. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too. What we can offer you

• Pension scheme - Plan for your future.
• Up to 50% Discounts on Away Resorts holidays - because you deserve amazing getaways too.
• 50% On-park discounts - Enjoy the best of what we offer.
• Team Incentives - Your hard work won't go unnoticed.
• Holiday Hero Menu - Enjoy delicious meals with discounted food options on-park.
• Life Insurance - For peace of mind.
• Enhanced Maternity/Paternity Pay - After two years with us, we've got you covered.
• Holiday Buy Scheme - Flexibility to suit your lifestyle.
• Help @ Hand Scheme - Wellbeing support when you need it.
• Career Development - We believe in nurturing talent and promoting from within.

Our Promise to You Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors, to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. Afterall, wouldn't it be boring if we were all the same? In short, we want to bring your whole self to work!