Vendor Manager

JR United Kingdom; Guildford; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company in aviation services is seeking a Vendor Manager to enhance vendor relationships and support cargo operations. This hybrid role involves strategic oversight of vendor networks and operational support to drive revenue growth. Join a dynamic team committed to diversity and inclusion.

Benefits

Diversity, Equity & Inclusion initiatives

Flexible working hours

Virtual interview process

Qualifications

• 5+ years’ experience in OBC, RFS, or Airfreight environment.
• Proven ability to manage key accounts and deliver high service levels.
• Experience in an international, multi-cultural environment.

Responsibilities

• Oversee and develop vendor relationships for global services.
• Create process documentation and manage global vendor network.
• Support cargo teams with operational and commercial tasks.

Skills

Relationship Management

Networking

Motivational Skills

Client Care

Team Collaboration

Job description

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Are you an experienced Vendor Manager looking for a busy and varied role that allows you to utilise your relationship management and networking skills? If so, apply now as we are looking for a Vendor Manager to join our UK Cargo team at our Gatwick office on a hybrid model. The role of the Vendor Manager is to oversee and develop the relationships with various vendors that supply services to Air Partner globally. This includes On-board Couriers (OBC), Road Feeder Services (RFS) and Airfreight suppliers.

The role also covers administrative, commercial and operational support to the Air Partner cargo teams globally and will involve creating process documentation, team training, managing the global vendor network and sales/business development. The focus is heavily on gaining competitive advantage for Air Partner through vendor capabilities and agreements, therefore increasing global revenue overall.

Accountabilities

OBC

• Review the current global courier network and update/redesign database.
• Review and update the Standard Operating Procedure (SOP), guidelines and templates.
• Update the courier ‘Code of Conduct
• Create an operational training document and process.
• Implement new systems to assist the cargo teams, i.e. ticket booking tools, customs agents etc.

RFS

• Review RFS suppliers globally and grow network.
• Create a Standard Operating Procedure (SOP).
• Establish rate agreements & incentives beneficial to Air Partner.
• Review the airfreight suppliers globally and grow network.
• Create a Standard Operating Procedure (SOP).
• Establish rate agreements & incentives beneficial to Air Partner.

General

• Manage and support the cargo teams in all aspects of day-to-day trading.
• Support the training team when required
• Attend key trade shows/exhibitions in areas of interest representing the brand.

Candidate Requirements

• 5 plus years’ experience of working within the OBC, RFS or Airfreight environment
• First rate product knowledge of Air Partner Time Critical services with a good understanding of changing markets
• Proven ability to motivate, encourage and assist team members in growing the existing client base
• The ability to challenge the views of others in a constructive and positive way
• Experience in managing key accounts, managing client care and delivering high levels of service
• Willingness to work outside office hours to maintain service levels to Air Partner’s clients
• Have a well thought out, credible view for the direction of the business
• Willingness to travel when required and on short notice
• A goal-driven, high-energy individual that is both an independent worker and a strong team player
• Experienced working in an international, multi-cultural environment
• Anticipates and intervenes, to recover a situation in a timely and constructive way

Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner – talk about flying in good company!

Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.

Our Charter Division comprises of group charter, private jets, cargo, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Cargo charters aircraft of every size to fly almost any cargo anywhere, at any time.

But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life. We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.

We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me!" – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria. That's not just a promise; it's our commitment to an inclusive future.

What's the next step? A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.

We encourage applications from every background so if you're ready to make your career take off, check us out at www.airpartnergroup.com. Your next adventure is just a click away!