Vendor Management Specialist

Vista Global; Glasgow; On-site; GBP 32,000 - 46,000; Full time

Job summary

Vista is the world’s leading global business aviation company, delivering worldwide flight services through a network of subsidiaries and thousands of experts. The role focuses on vendor management and accounts payable processes, ensuring accurate onboarding, documentation, and timely payments across a pressurized environment.

You will maintain vendor records, resolve disputes, collaborate with Cost Control and Procurement, and uphold data integrity while delivering excellent service to internal

Qualifications

• Experience in a Customer Service / Vendor management role desirable but not essential.
• Highly organized with excellent communication skills & relationship building.
• Strong analytical and problem-solving skills. Strong attention to detail and data accuracy.
• Ability to handle multiple vendor inquiries and prioritize tasks effectively.
• Proficiency in AP automation systems, SoftCo preferred but not essential.
• Able to work in a highly pressurized, dynamic and entrepreneurial environment.

Responsibilities

• Maintain and update vendor records in the system.
• Handle the onboarding process for new vendors, including verification of necessary documentation.
• Manage regular communications with vendors regarding payment status, invoice submission guidelines, and other inquiries.
• Coordinate with other AP teams to provide vendors with accurate and timely information.
• Investigate and resolve vendor disputes, including invoice discrepancies and payment delays.
• Collaborate with the Cost Control and Procurement teams to ensure accurate resolution of disputes.
• Maintain detailed records of disputes and resolutions for future reference and reporting.
• Ensure compliance with data accuracy and regulatory requirements.
• Document all vendor interactions and ensure proper follow-up.

Skills

Customer Service

Vendor Management

Communication

Analytical Thinking

Attention to Detail

Data Accuracy

Multitasking

AP Automation

Tools

SoftCo

Job description

Vista is the world’s leading global business aviation company, providing worldwide business flight services through its network of subsidiaries and a team of over 4,000 experts. A global group headquartered in Dubai, Vista integrates a unique portfolio of companies to offer asset-free services that cover all key aspects of business aviation, including guaranteed and on-demand global flight coverage, subscription and membership solutions, and trading and management services.

A career at Vista means stepping into an environment whereyou’retrusted with real autonomy and responsibility from day one. Whetheryou'rekeeping ouraircraftairworthy, flying our clients across the globe, or working in one of our corporate teams,you’llmove fast, deliver impact quickly, and grow through hands ‑ on learning and close collaboration within a supportive global community.

You’llplay an active role in shaping a transforming organization by improving processes, challenging norms, and driving meaningful change. And throughout,you’lltake pride in making the impossible possible for a worldwide client base.

Togetheryou’llbuild something extraordinary alongside colleagues who navigate challenges together, celebrate progress, and consistently raise the bar.

Your Responsibilities

Responsibilities:

• Maintain and update vendor records in the system.
• Handle the onboarding process for new vendors, including verification of necessary documentation.
• Manage regular communications with vendors regarding payment status, invoice submission guidelines, and other inquiries.
• Coordinate with other AP teams to provide vendors with accurate and timely information.
• Investigate and resolve vendor disputes, including invoice discrepancies and payment delays.
• Collaborate with the Cost Control and Procurement teams to ensure accurate resolution of disputes.
• Maintain detailed records of disputes and resolutions for future reference and reporting.
• Ensure compliance with data accuracy and regulatory requirements.
• Document all vendor interactions and ensure proper follow-up.

Required Skills, Qualifications, and Experience

• Experience in a Customer Service / Vendor management role desirable but not essential.
• Highly organized with excellent communication skills & relationship building.
• Strong analytical and problem-solving skills. Strong attention to detail and data accuracy.
• Ability to handle multiple vendor inquiries and prioritize tasks effectively.
• Proficiency in AP automation systems, SoftCo preferred but not essential.
• Able to work in a highly pressurized, dynamic and entrepreneurial environment.