Vendor Account Manager

Humankind Recruitment; Manchester; Hybrid; GBP 40,000 - 56,000; Full time

Job summary

Global Digital Marketing Agency in Manchester is seeking an experienced Vendor Account Manager to own vendor relationships and drive performance across marketing initiatives.

You will coordinate multiple projects, onboard new vendors, and partner with internal teams to optimize efficiency and service delivery in a hybrid Manchester setting.

Qualifications

• 5+ years of marketing experience, ideally with an agency background.
• Proven experience in vendor management, account management or agency relationship management, with the ability to build and maintain long-term partnerships.
• Strong commercial awareness, including experience with marketing contracts, vendor agreements and negotiations.
• Experience managing multiple projects, coordinating external suppliers and ensuring deliverables are completed on time.
• Ability to onboard new vendors, monitor performance and identify opportunities to improve efficiency and service delivery.
• Excellent stakeholder management skills, with the confidence to communicate and influence at all levels, including senior leadership.
• Experience producing project briefs, performance reports, business cases and tracking key performance metrics.
• An understanding of digital marketing, website development, content management and marketing analytics would be advantageous.
• Strong organisational, communication and problem-solving skills, with the ability to prioritise competing deadlines.
• A proactive, commercially minded approach, with the confidence to challenge processes and recommend improvements.

Responsibilities

• Own vendor relationships and drive performance improvements across marketing and operations.
• Coordinate projects with internal teams and external agencies to meet deadlines and budgets.
• Identify opportunities to add value, streamline processes and negotiate effective contracts.
• Provide briefs and performance reports to leadership and track KPIs.

Skills

Vendor management

Account management

Stakeholder management

Project coordination

Negotiations

Marketing analytics

Digital marketing

Content management

Website development

Partnership building

Tools

CRM systems

Contracts/agreements

Job description

Vendor Account Manager
Global Digital Marketing Agency
Manchester- hybrid, 2 days in the office

We’re looking for an experienced Vendor Account Manager to join a dynamic marketing environment within a Global Digital Marketing Agency, taking ownership of key vendor relationships and ensuring the successful delivery of a range of marketing and operational initiatives.

This is a great opportunity for someone who enjoys building strong partnerships, managing multiple projects and working closely with internal teams and external agencies. You’ll play a key role in driving vendor performance, improving processes and identifying opportunities to add value across the business.

What we're looking for:

• 5+ years of marketing experience, ideally with a background working within an agency environment.
• Proven experience in vendor management, account management or agency relationship management, with the ability to build and maintain long-term partnerships.
• Strong commercial awareness, including experience with marketing contracts, vendor agreements and negotiations.
• Experience managing multiple projects, coordinating external suppliers and ensuring deliverables are completed on time.
• Ability to onboard new vendors, monitor performance and identify opportunities to improve efficiency and service delivery.
• Excellent stakeholder management skills, with the confidence to communicate and influence at all levels, including senior leadership.
• Experience producing project briefs, performance reports, business cases and tracking key performance metrics.
• An understanding of digital marketing, website development, content management and marketing analytics would be advantageous.
• Strong organisational, communication and problem-solving skills, with the ability to prioritise competing deadlines.
• A proactive, commercially minded approach, with the confidence to challenge processes and recommend improvements.

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Dave