Vehicle Technician: Diagnostics, Service & Customer Care

Jago Consultants; Watford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Jago Consultants currently seeks vehicle technicians for a privately owned dealership based in Letchworth. The role involves servicing, diagnosing and repairing vehicles to high standards, and collaborating with the Service Reception team and Workshop Control.

You will also interact with customers providing expert technical opinion, keep up-to-date with product knowledge, and maintain excellent customer service that drives loyalty and referrals.

Qualifications

• We expect you to demonstrate some skills that will prove very beneficial in the position, including:

Responsibilities

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with the Service Reception team and Workshop Control.
• Speaking with customers on occasion to provide your expert, technical opinion.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Job description

Jago Consultants currently seeks vehicle technicians for a privately owned dealership based in Letchworth. The role involves servicing, diagnosing and repairing vehicles to high standards, and collaborating with the Service Reception team and Workshop Control.

You will also interact with customers providing expert technical opinion, keep up-to-date with product knowledge, and maintain excellent customer service that drives loyalty and referrals.