Vehicle Technician: Service, Diagnostics & Customer Care

Jago Consultants; Cambridgeshire and Peterborough; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jago Consultants in Peterborough is seeking a motivated Vehicle Technician to join a friendly, busy workshop. The role focuses on servicing, diagnosing and repairing vehicles while maintaining excellent communication with the service reception and workshop control teams.

You will interact with customers to provide expert opinions and ensure ongoing product knowledge. A strong emphasis on customer service and orderly workshop administration is expected.

Qualifications

• Ability to multitask and stay organized
• Ability to work under pressure and meet deadlines
• Commitment to quality and customer service standards
• Must hold a valid full driving license

Responsibilities

• Carry out service, diagnosis and repair of vehicles to high standards
• Communicate with the Service Reception team and Workshop Control
• Discuss technical recommendations with customers when appropriate
• Maintain up-to-date product knowledge and workshop procedures
• Uphold high levels of customer service, loyalty and referrals
• Maintain neat and orderly administration and housekeeping of your work

Skills

Multi-tasking

Under pressure

Quality awareness

Full driving license

Job description

Jago Consultants in Peterborough is seeking a motivated Vehicle Technician to join a friendly, busy workshop. The role focuses on servicing, diagnosing and repairing vehicles while maintaining excellent communication with the service reception and workshop control teams.

You will interact with customers to provide expert opinions and ensure ongoing product knowledge. A strong emphasis on customer service and orderly workshop administration is expected.