Vehicle Standards Assessor: Service & Compliance Expert

Government Recruitment Service; Newcastle upon Tyne; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service in Newcastle upon Tyne is seeking a Specialist Vehicle Standards Assessor. The role focuses on understanding vehicle testing schemes and processes, delivering excellent customer experiences and making informed decisions based on documentation and data.

Successful candidates will be confident communicators who can provide guidance and build relationships to influence outcomes, contributing to continuous service development and standards enhancement.

Qualifications

• Experience interpreting documentation, data and information to make sound decisions.
• Ability to raise service standards and improve customer experience.
• Confident communicator delivering clear messages to customers and guiding them effectively.

Responsibilities

• Raise service standards and improve customer experience within a service-led organisation.
• Deliver messages to customers in a professional and clear way, providing guidance and recommendations.
• Utilise engagement and relationship-building skills to influence and challenge where needed.

Skills

Vehicle testing knowledge

Decision making

Communication skills

Stakeholder engagement

Job description

Government Recruitment Service in Newcastle upon Tyne is seeking a Specialist Vehicle Standards Assessor. The role focuses on understanding vehicle testing schemes and processes, delivering excellent customer experiences and making informed decisions based on documentation and data.

Successful candidates will be confident communicators who can provide guidance and build relationships to influence outcomes, contributing to continuous service development and standards enhancement.