Vehicle Sales Consultant

JR United Kingdom; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the automotive industry is seeking a Vehicle Sales Consultant in Maidstone. The role involves maximizing vehicle sales, providing exceptional customer service, and maintaining high standards of communication. Ideal candidates will be passionate about the Volvo brand and thrive in a results-driven environment.

Qualifications

• Team player in a customer-centric environment.
• Passionate about the Volvo brand.

Responsibilities

• Maximize new and used vehicle sales.
• Achieve personal sales volume and financial targets.
• Offer test drives and explain finance options.

Skills

Customer Service

Sales

Communication

Job description

Job Title: Vehicle Sales Consultant

Volvo Car UK has an exciting opportunity for a Vehicle Sales Consultant in Maidstone, where their vision is to exceed customer expectations in all areas of the business. We aim to create pleasure in ownership and provide a hassle-free experience to build long-term, meaningful relationships.

What you will do:

As a Vehicle Sales Consultant, you will be responsible for maximizing new and used vehicle sales through prospecting and conquest business, achieving personal sales volume and financial targets set by the Sales Manager. This includes selling finance and insurance schemes, accessories, and extended warranties.

You will be expected to:

• Achieve performance gateways in penetration levels and volume.
• Offer test drives at every opportunity, ensuring manufacturer standards are observed.
• Operate the company's prospect and follow-up systems effectively, maintaining them daily, including demonstrator logs.
• Record and capture customer information to company standards, ensuring quality and consistency in all communications.

Examples of contact standards:

• Telephone: Respond within 5 rings, introduce yourself enthusiastically, take caller’s name and contact details, identify vehicle of interest, budget, funding intention, and enquiry source, then agree on next steps (e.g., appointment/test drive).
• Showroom: Capture full personal/contact details, identify vehicle of interest and budget, offer and arrange a test drive, explain finance options, and book follow-up appointments.

Who you are:

The ideal Sales Executive is a team player who thrives in a customer-centric, creative, and results-driven environment. You will lead by example, consistently delivering high standards of customer service while remaining composed under pressure.

You should be:

• Logical and methodical in approach, yet innovative and energetic.
• Charismatic, creating a trusting and productive environment for customers and colleagues.
• Passionate about the Volvo brand and committed to delivering an excellent customer experience.
• Eager to learn and develop in line with the company’s goals and your own career aspirations.

How to Apply:

Applications must be submitted through LinkedIn. For more information about the role and its responsibilities, please contact [emailprotected].

We are committed to equal opportunities and pride ourselves on creating a diverse and inclusive working environment where everyone can thrive, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.