Vehicle Parts Manager

ACTIVATE GROUP LIMITED; Mildenhall; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

33 days holiday

Personal health cash plan

Enhanced maternity/paternity/adoption pay

Life assurance: three times basic salary

Free breakfasts and fruit

Birthday surprise

Bonus scheme

Job summary

ACTIVATE GROUP LIMITED is seeking a Vehicle Parts Manager in Mildenhall to ensure the effective operation of the parts department. Responsibilities include managing parts coordination, updating the ordering system, and conducting stock checks.

The ideal candidate will have strong customer service skills, attention to detail, and the ability to handle changing demands. Benefits include 33 days of holiday, health cash plan, and a bonus scheme.

Qualifications

• Excellent customer service and communication skills, including by telephone, email, and in face-to-face situations.
• Flexibility dealing with changes in demand, tasks, and processes.
• Strong attention to detail.
• Good time management and prioritisation skills.

Responsibilities

• Manage daily parts co-ordination of both internal and stock delivered.
• Update parts ordering system.
• Ensure accuracy of received parts against orders.
• Carry out monthly stock checks.
• Communicate any delays to orders.

Skills

Excellent customer service

Strong attention to detail

Good time management

Computer literate

Flexibility dealing with changes in demand

Education

Full driving license

Job description

Job title: Vehicle Parts Manager

Department: Activate Accident Repair

Reports to: Bodyshop Manager

Hours: 45 hours

Location: AAR Mildenhall, Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS

Role overview

You will be responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.

Key Responsibilities

• Manage daily parts co-ordination of both internal and stock delivered.
• Update parts ordering system.
• Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
• Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
• Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices.
• Monitor and control resources within the parts department.
• Work within internal procedures to achieve targets set out by your line manager.
• Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site.
• Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.

Skills and experience

• Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
• Flexibility dealing with changes in demand, tasks, and processes.
• Strong attention to detail.
• Computer literate.
• Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
• Good time management and prioritisation skills.

Benefits

• 33 days holiday
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!
• Bonus scheme

Additional Skills and Experience

• Full driving license with the correct classification to carryout duties
• Logistics experience
• Experience of vehicle appraisalExceptional communication and customer service skills