Vehicle Parts Co-Ordinator

Activate Group Limited; West Stow; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Personal health cash plan

Enhanced family leave

Life assurance: three times basic

Free breakfasts and fruit

Birthday surprise for everybody

Job summary

Activate Group Limited is seeking a Bodyshop Parts Co-ordinator to support the Activate Accident Repair Mildenhall Bodyshop. You will plan and coordinate vehicle parts, manage daily deliveries and maintain accurate records to ensure timely repairs.

The role requires excellent communication, strong attention to detail and the ability to work with initiative in a fast-paced environment. This on-site position offers full-time hours and extensive team perks.]

Qualifications

• Excellent customer service and communication skills across telephone, email and face-to-face interactions.
• Able to adapt to changes in demand, tasks and processes with a proactive approach.
• Strong attention to detail and accuracy when handling parts and paperwork.

Responsibilities

• Manage daily parts coordination for internal and stock deliveries.
• Update the parts ordering system to reflect current requirements.
• Check each delivery against the parts list for accuracy, quantity and quality.
• Complete relevant departmental documentation accurately and on time.
• Carry out monthly stock checks and reconcile to usage and supplier invoices.
• Monitor and control resources within the parts department and report delays to the Workshop Controller.

Skills

Customer service

Communication

Time management

Prioritisation

Initiative

Attention to detail

Flexibility

Driving licence

Vehicle appraisal

Job description

Job title: Vehicle Parts Co-ordinator
Department: Activate Accident Repair
Reports to: Bodyshop Manager
Hours: 45 hours

We are looking for a Bodyshop Parts Co-ordinator to join our state-of-the-art Activate Accident Repair Mildenhall Bodyshop!

Role overview:

You will be responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.

Key Responsibilities:

• Manage daily parts co-ordination of both internal and stock delivered.
• Update parts ordering system.
• Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
• Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
• Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices.
• Monitor and control resources within the parts department.
• Work within internal procedures to achieve targets set out by your line manager.
• Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site.
• Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.

Skills and experience:

• Excellent customer service and communication skills, including by telephone, email and in face-to-face situations.
• Flexibility dealing with changes in demand, tasks, and processes.
• Strong attention to detail.
• Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
• Good time management and prioritisation skills.
• 33 days holiday
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

Skills and experience:

• Full driving license with the correct classification to carryout duties
• Experience of vehicle appraisal
• Exceptional communication and customer service skills

What you can expect from us

At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed.

From little perks like free fruit, breakfast cereals, and French pastries on a Friday, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our values. They define who we are, and how we work with team members, customers and suppliers:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.

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