Vehicle Maintenance Assistant

Transport for London; Greater London; On-site; GBP 37,658 - 46,027; Full time

Benefits offered by this job

Final salary pension scheme

Free travel on the TfL network

30 days annual leave plus public holidays

Tax-efficient cycle-to-work programme

Retail, health, leisure and travel offers

Job summary

Transport for London is hiring a Vehicle Maintenance Assistant to ensure efficient maintenance of the fleet. Key responsibilities include vehicle inspections, diagnosing faults, and maintaining accurate documentation of work and parts used.

The ideal candidate should be qualified to NVQ Level 2 in vehicle maintenance and possess a current UK driving licence. Various benefits are included, like free travel on the TfL network and a final salary pension scheme.

Qualifications

• Understanding of various vehicle components.
• Ability to diagnose faults using diagnostic equipment.
• Good team working skills and ability to work independently.
• Must hold a current driving licence permitting driving of vehicles in the UK.

Responsibilities

• Carry out vehicle inspections, servicing, and repairs.
• Assist with diagnosis of mechanical and electrical faults.
• Ensure vehicles are maintained safely and efficiently.
• Document all work undertaken accurately.

Skills

Understanding of various vehicle components

Ability to diagnose faults

Good team working skills

Ability to document complete and accurate records

Current driving licence

Education

Qualified in vehicle engineering and maintenance to NVQ Level 2

Basic understanding of Health & Safety legislation

Job description

Job title: Vehicle Maintenance Assistant; Salary: £41,843 Grade: DAREA; Contract type: ST-DAR Reference 4347; Team: Engineering – DAR; Directorate: Dial–A–Ride; Location: Palmers Green, London N13; Application closing date: 23 June 2026 @ 2359.

Overview

Dial a Ride is Transport for London’s free, door to door assisted transport service for people across London who are unable to use public transport independently. Our service plays a vital role in helping members maintain their independence, enabling travel for everyday needs such as shopping, medical appointments and social visits. Operating 365 days a year between 06:00 and 02:00 (subject to availability), Dial a Ride delivers around 1.2 million passenger journeys annually. To support this essential service, we rely on a well maintained, reliable fleet.

Key Accountabilities

• Carrying out vehicle inspections, servicing and repair tasks in accordance with documented maintenance procedures and company standards.
• Assisting with the investigation and diagnosis of mechanical and electrical faults, escalating complex issues where required.
• Working as part of the Vehicle Maintenance team to ensure vehicles are maintained safely, efficiently and in line with company maintenance requirements.
• Ensuring all work undertaken is accurately recorded on the relevant company systems and documentation.
• Ensuring all company tools, plant and maintenance equipment are used correctly, maintained in good order and defects reported promptly.
• Ensuring all parts issued from stores are correctly recorded against vehicle records and reported in line with the documented stores issue procedure.
• Supporting the preparation of vehicles for inspections, audits or return to service as required.
• Attending training courses and completing internal learning as directed by the company to maintain and develop technical knowledge.
• Keeping up to date with relevant technical information, maintenance procedures and safety requirements.
• Liaising and communicating effectively with colleagues and other departments to ensure operational and maintenance requirements are met.
• Maintaining a clean, safe and organised workshop and depot environment at all times.
• Complying fully with all statutory legislation and company policies relating to Health & Safety, fire safety and environmental requirements.
• Working flexibly across company locations and shift patterns to support operational needs.

Skills, Knowledge & Experience

• Understanding of various vehicle components (Essential).
• Ability to diagnose faults using diagnostic equipment and specific testing procedures (Essential).
• The ability to adapt to learning new tasks (Essential).
• Good team working skills, but with the ability to work independently, prioritising tasks on own initiative (Essential).
• Ability to document complete and accurate records (written or digital) of work completed and parts used, on vehicle records and stores (Essential).
• Must hold a current driving licence (D1 preferred) permitting the driving of vehicles in the UK (Essential).

Knowledge

• Qualified in vehicle engineering and maintenance to NVQ Level 2 or an equivalent nationally recognised qualification (IRTEC) (Essential).
• A demonstrable basic understanding of Health & Safety legislation in the UK (Essential).
• Qualified in electrical and hybrid vehicle diagnostics and repairs (Preferred). If you do not currently hold this qualification or experience training will be provided.

Experience

• You will have previous experience working in a vehicle workshop environment, undertaking the maintenance, inspection and repair of commercial and/or passenger vehicles. This experience will include safely carrying out mechanical and basic electrical tasks using appropriate tools, equipment and diagnostic systems, while working to prescribed procedures and manufacturer standards (Essential).
• The role requires a strong awareness of Health & Safety legislation and safe working practices, including the correct use of PPE, risk assessments, manual handling techniques and adherence to safe systems of work within a depot or workshop setting (Essential).

Benefits

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
• 30 days annual leave plus public and bank holidays
• Tax‑efficient cycle‑to‑work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.