Vehicle Damage Assessor/Estimator

FMG Repair Services Limited; Cardiff; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance (x2)

Vehicle-leasing schemes

Pension & save-as-you-earn

Retailer discounts

Well-being services

Financial wellbeing app

Job summary

FMG RS in Cardiff is seeking a Vehicle Damage Assessor for our busy workshop. You will inspect damaged vehicles, assess repair costs and timelines, and prepare detailed estimates for insurer approval.

You will liaise with insurers, customers, engineers and technicians to explain repair methods and ensure accurate, timely repairs, while staying up-to-date with repair methods and insurer bulletins.

Qualifications

• Experience inspecting damaged vehicles and assessing repair methods.
• Liaising with insurance companies to obtain repair authorisation.

Responsibilities

• Inspect damaged vehicles and assess extent of damage, costs and timeframes.
• Identify prescribed repair methods and prepare, record and maintain estimates.
• Liaise with insurers to obtain authority to repair at estimated costs.
• Liaise with customers, engineers and technicians to explain repair methodology.

Education

Full UK Driving Licence

Tools

Audatex

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Vehicle Damage Assessor/Estimator

Reference: SEP20260577

Expiry date: 2026-09-30 15:08:00.000

Location: Cardiff

Benefits: A superb range of exclusive, employee only benefits and discounts

Join the UK’s largest repair group in this fantastic opportunity, as a Vehicle Damage Assessor at our busy new workshop in Cardiff

Salary: Basic up to £45,000 + bonus

As part of a team of professionals you will undertake the inspection of damaged vehicles, assessing the full extent of the damage, costs of repair and timeframes. An important aspect of this job is to identify the correct prescribed repair method and prepare, record and maintain records of electronic and manual estimates. You will then liaise effectively with insurance companies to obtain their authority to repair the vehicle at the costs estimated. You will also effectively liaise with customers engineers and technicians to explain and ensure they understand the repair methodology.

You will be responsible for assessing many different marques of vehicle. This means keeping up to date with all repair methodologies and it is also important for you as a Vehicle Damage Assessor to fully understand different insurers and manufacturers literature and bulletins. Your aim is to ensure we get the customer's vehicle back on the road safely and in quick time.

You will need to have experience using Audatex, with a solid workshop background and hold a full UK Driving Licence.

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there’s much more to being a Vehicle Damage Assessorat FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …

• start with 23 days annual leave, of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing - it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.