Vehicle Damage Assessor/Estimator

FMG Repair Services; Cardiff; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance (x2 basic salary)

Vehicle-leasing schemes

Pension & Save-as-you-earn

Retailer discounts & cashback

Job summary

FMG RS in Cardiff is seeking a Vehicle Damage Assessor to inspect damaged vehicles, assess the extent of damage and costs, and liaise with insurers for repair authorisation. Experience with Audatex and a full UK driving licence are essential.

You will work in our busy Cardiff workshop and contribute to accurate, timely estimates and communication with customers and technicians to ensure safe, quick return to the road.

Qualifications

• Experience using Audatex and a solid workshop background.
• Full UK Driving Licence.
• Knowledge of insurers and manufacturers literature and bulletins.

Responsibilities

• Inspect damaged vehicles and assess the full extent of damage and repair costs.
• Determine the correct prescribed repair method and prepare, record and maintain estimates.
• Liaise with insurers to obtain authority to repair and with customers/engineers to explain repair methods.

Skills

Full UK Driving Licence

Workshop experience

Audatex

Tools

Audatex

Job description

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

Position not right for you?
Share it with someone you know.

Vehicle Damage Assessor - with £5k Golden Hello

Reference: SEP20260577

Expiry date: 2026-09-30 15:08:00.000

Location: Cardiff

Benefits: A superb range of exclusive, employee only benefits and discounts

Join the UK's largest repair group in this fantastic opportunity, as a Vehicle Damage Assessor at our busy new workshop in Cardiff

Salary: Basic up to £45,000 + bonus + £5k 'Golden Hello'

As part of a team of professionals you will undertake the inspection of damaged vehicles, assessing the full extent of the damage, costs of repair and timeframes. An important aspect of this job is to identify the correct prescribed repair method and prepare, record and maintain records of electronic and manual estimates. You will then liaise effectively with insurance companies to obtain their authority to repair the vehicle at the costs estimated. You will also effectively liaise with customers engineers and technicians to explain and ensure they understand the repair methodology.

You will be responsible for assessing many different marques of vehicle. This means keeping up to date with all repair methodologies and it is also important for you as a Vehicle Damage Assessor to fully understand different insurers and manufacturers literature and bulletins. Your aim is to ensure we get the customer's vehicle back on the road safely and in quick time.

You will need to have experience using Audatex, with a solid workshop background and hold a full UK Driving Licence.

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there's much more to being a Vehicle Damage Assessor at FMG RS than just that. Some of our most popular benefits include (but aren't limited to)

• start with 23 days annual leave, of course, you'll have public holidays too and an extra day off to celebrate your birthday!
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
• We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We're growing - it's an exciting time for the industry and we're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you.

We are agile. We are experts. We are imaginative. We are reliable.