Vehicle Damage Assessor/Estimator

Zigup Plc; Cardiff; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

23 days annual leave

Life assurance

Pension & share scheme

Job summary

Vacancy Filler is seeking a Vehicle Damage Assessor/Estimator in Cardiff. You will inspect cars, assess damage, and prepare cost estimates with clear timeframes, liaising with insurers to obtain repair authorisation and with customers to explain methods.

The role requires Audatex experience, a solid workshop background, and a full UK driving licence, to ensure fast, accurate repairs and customer satisfaction.

Qualifications

• Experience using Audatex for vehicle estimates.
• Solid workshop background in vehicle repair.
• Full UK Driving Licence is essential.

Responsibilities

• Inspect damaged vehicles and assess extent of damage and repair costs.
• Determine prescribed repair methods and prepare estimates and timeframes.
• Liaise with insurance companies to obtain repair authority and with customers/technicians to explain repair methods.
• Keep up-to-date with repair methodologies and insurer/manufacturer literature.
• Aim to get the customer’s vehicle back on the road safely and quickly.

Skills

Communication

Customer liaison

Workshop experience

Attention to detail

Time management

Tools

Audatex

Job description

Vehicle Damage Assessor/Estimator

Company: Vacancy Filler

Salary: £45,000 to £45,000 a year

Hours: Full-time

Location: Cardiff, CF11 8RR

Job type: Permanent

Posting date: 2 Sept 2026

Closing date: 30 Sept 2026

Summary

Join the UK's largest repair group in this fantastic opportunity, as a Vehicle Damage Assessor at our busy new workshop in Cardiff. Salary: Basic up to £45,000 + bonus. As part of a team of professionals you will undertake the inspection of damaged vehicles, assessing the full extent of the damage, costs of repair and timeframes.

An important aspect of this job is to identify the correct prescribed repair method and prepare, record and maintain records of electronic and manual estimates. You will then liaise effectively with insurance companies to obtain their authority to repair the vehicle at the costs estimated. You will also effectively liaise with customers, engineers, and technicians to explain and ensure they understand the repair methodology.

You will be responsible for assessing many different marques of vehicle. This means keeping up to date with all repair methodologies and it is also important for you as a Vehicle Damage Assessor to fully understand different insurers and manufacturers literature and bulletins. Your aim is to ensure we get the customer's vehicle back on the road safely and in quick time.

You will need to have experience using Audatex, with a solid workshop background and hold a full UK Driving Licence.

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there's much more to being a Vehicle Damage Assessor at FMG RS than just that. Some of our most popular benefits include (but aren't limited to):

• 23 days annual leave, public holidays, and an extra day off to celebrate your birthday
• Free life assurance (x2 your basic salary)
• Exclusive colleague-only vehicle-leasing schemes
• Pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• Well-being services (including 24/7 GP service, mental health support, physiotherapy, Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay, including options to choose when to get paid, put money aside, and access discounts and benefits.

We're going places

• We're part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain.
• You're rewarded for your part in our success, with opportunities to boost your earnings through our bonus schemes.
• We invest in you - Opportunities for progression within FMG RS and the wider ZIGUP business.
• We're growing - committed to innovation in EV capabilities, workshops, and Training Centres.

Join the FMG RS family

With the best people in the industry within our Group, we believe that no one else can do what we do as well as us. We are also part of ZIGUP, a provider recognized with a King's Award for Enterprise in 2025 for our commitment to social mobility. We are dedicated to building a diverse, inclusive, and respectful workplace. If you need adjustments during recruitment, just let us know.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter. INDRS